Assistant Starbucks Manager

• Maintains a friendly, enthusiastic atmosphere focused on fast and helpful customer service.
• Assists customers with product suggestions, special orders, and inquiries.
• Responds to phone calls professionally and resolves customer complaints, involving the Store Director when needed.
• Utilizes suggestive selling techniques through phone, intercom, and in-person interactions.

• Possesses full working knowledge of all department duties.
• Prepares, brews, and serves coffee, tea, and food items following company standards.
• Ensures proper product preparation, packaging, and presentation.
• Maintains case cleanliness, visual appeal, and adherence to sanitation standards.
• Ensures correct product temperatures in preparation, storage, and display areas.
• Executes opening and closing procedures for the department.
• Builds displays, rotates stock, and removes outdated or damaged product.
• Maintains compliance with labeling laws, pricing accuracy, code dating, and safety regulations.
• Implements emergency procedures for equipment or software failures.

• Operates coffee machines, espresso machines, grinders, blenders, conventional and microwave ovens, and related utensils.
• Uses electronic cash registers, printers, electronic ordering devices, and pallet jacks.
• Maintains and sanitizes all equipment and work areas to company standards.

• Schedules, supervises, trains, and assigns duties to department employees.
• Ensures proper staffing to maintain service levels and productivity.
• Trains team members on policies, procedures, recordkeeping, and customer service.
• Identifies high-potential employees for advancement.
• Monitors staff performance and productivity; conducts evaluations.
• Initiates personnel actions including interviews, promotions, transfers, and disciplinary steps.

• Maintains inventory levels to meet quality, freshness, and divisional standards.
• Oversees product ordering, receiving, load breakdown, verification, and rotation.
• Conducts physical inventory every 4 weeks.
• Completes daily logs, production sheets, par charts, sales and labor reports, and other required documentation.
• Controls shrink, cost, and waste.
• Participates in sales meetings and communicates department goals, performance, and opportunities to staff.

• Strong communication and interpersonal skills; maintains a professional demeanor.
• Thorough knowledge of Starbucks policies, procedures, and product standards.
• Ability to lift up to 40 lbs., stand for extended periods, bend, stoop, reach, push, and pull heavy equipment.
• Manual dexterity and strong eye–hand coordination.
• Mental alertness for accurate and safe task completion.
• Knowledge of basic mathematics, weights and measures, product handling, perishability, and sanitation.
• Must adhere to company grooming standards and dress code.
• Ability to work nights, weekends, and holidays with reliable attendance.
• Comfort with potential workplace hazards (equipment, cleaning supplies, hot surfaces, etc.).

• Frequently works in refrigerated areas around 35°F and occasionally in freezer areas around –20°F.
• May require occasional travel, including overnight.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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