Assistant Store Manager

Job Summary
We are seeking a dedicated and experienced Assistant Store Manager to support our retail operations and ensure a high level of customer satisfaction. The ideal candidate will assist in managing daily store activities, leading a team, and driving sales while maintaining a positive shopping environment. This role requires strong leadership skills, effective communication, and a passion for retail management.

Duties

• Assist the Store Manager in overseeing daily operations and ensuring compliance with company policies and procedures.
• Lead, train, and develop team members to enhance performance and promote a customer-focused culture.
• Manage inventory control processes including ordering, stocking, and merchandising to optimize product availability.
• Conduct employee orientation, training sessions, and performance evaluations to foster team growth.
• Handle payroll, scheduling, and shift management to ensure adequate staffing levels.
• Engage in recruiting efforts to attract top talent for the store team.
• Utilize POS systems for transactions and cash handling while maintaining accurate financial records.
• Implement effective marketing strategies to drive sales and increase store visibility.
• Monitor retail math metrics such as pricing, sales performance, and budgeting to achieve financial goals.
• Provide exceptional customer service by addressing inquiries, resolving issues, and enhancing the shopping experience.

Requirements

• Proven experience in retail management or as an Assistant Manager with strong supervisory skills.
• Excellent negotiation and communication skills; bilingual or multilingual abilities are a plus.
• Proficiency in inventory management, bookkeeping, and administrative tasks related to store operations.
• Strong organizational skills with the ability to manage time effectively in a fast-paced environment.
• Experience with merchandising techniques and marketing strategies relevant to retail sales.
• Familiarity with cash handling procedures and POS systems is essential.
• Knowledge of grocery store operations is preferred but not mandatory.
• A commitment to training & development initiatives for staff growth is essential. Join our team as an Assistant Store Manager where you can make a significant impact on our customers' experiences while developing your career in retail management!

Job Types: Full-time, Part-time, Contract

Pay: $23.03 - $27.74 per hour

Benefits:

• Dental insurance
• Health insurance
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Cleveland, OH 44115