Assistant to the AVC & Project Coordinator

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Job Summary:

As a member of Housing Leadership team, the Assistant to the AVC & Project Coordinator will provide day to day administrative support and manage daily office operations for the Assistant Vice Chancellor for Administration & Finance to ensure organizational and administrative efficiency, serving as a primary point of contact. The position will also manage identified projects or initiatives as determined by the AVC and implement established project plans, monitor progress and performance, and identify, resolve, or escalate issues. With challenges ever changing, the Assistant to the AVC will also anticipate and triage concerns, issues, and inquiries while championing and cultivating a mindset of innovative thinking and continuous improvement and serve as a thought partner on processes, practices, and departmental effectiveness.

Job Description:

• Provide administrative, executive support to Assistant Vice Chancellor including calendar management, travel, scheduling meetings, agendas, developing presentations, attending some meetings, etc.

• Manage identified projects or initiatives. Determine scope of work and support creation of project tasks, plans, communications, and schedules; serve as liaison to resolve concerns, interacting regularly with project stakeholders and using relevant project management strategies for implementing requirements across identified project initiatives.

• Research solutions to project management issues using appropriate resources, best practices, and industry standards, utilizing data to inform recommendations. Provide guidance to staff and stakeholders as it pertains to effective project management.

• Communicate timelines, milestones, and updates. Assists in preparation of project reports and documentation.

• Coordinate with AVC to investigate and respond to inquiries from parents, students, stakeholders, and media. Liaise with students, parents, campus partners toward resolution of issues and concerns. Understand, interpret, and develop appropriate responses to complex and confidential situations.

• Gather information for and lead development of annual reports and other requests for information.

• Anticipate and triage roadblocks and concerns, bringing most pertinent issues to AVC.

• Review, evaluate, and make recommendations for refining and enhancing departmental policies and practices toward enhancing overall effectiveness and quality benchmarks.

• Conduct research and benchmarking on housing-related or other topics.

• Stay informed of issues, concerns, and challenges of the Department of Student Housing.

• Play a role in executing and planning some departmental events to insure these are executed efficiently and elevated appropriately.

• Represent AVC at meetings or events on occasion.

• Occasional nights or weekends may be required.

Job Responsibilities:

• Create and compose emails, messages, responses to media inquiries, reports. etc.

• Manage all aspects, including risks, of identified departmental initiatives/projects.

• Communicate and collaborate with partners, department on project updates, next steps, etc.

• Gather and summarize some data analytics to guide decisions, share information.

• Evaluate practices and policies for effectiveness,

• Manage day to day administrative operations, details, planning for AVC.

• Utilize customer service best practices for approaches to all aspects of communications, departmental effectiveness, work.

• Triage student concerns and find viable solutions with departmental team.

• Plan and execute identified departmental events.

• Other duties as identified/assigned.

Education Qualifications:

Bachelor's (Required)

Experience:

Relevant experience | 3 Years | Required

Compensation:

$56,763.20 - $85,134.40