Assistant to the General Manager (Finance & Operations)

Assistant to the General Manager (Finance & Operations)

Fontana Village Resort – Fontana Dam, NC
Full-Time | Salary + Benefits

Position Overview

Fontana Village Resort is seeking a highly organized, detail-driven Assistant to the General Manager to support executive operations, financial accuracy, and cross-departmental alignment.

This role is a key operational partner to the General Manager—responsible for overseeing cash control processes, generating performance reports, and supporting administrative and financial workflows that keep the resort running efficiently.

If you thrive in a fast-paced hospitality environment, enjoy working with data, and take pride in precision and accountability, this is a high-impact opportunity to grow within a leadership-focused organization.

What You’ll DoFinancial & Cash Control

• Audit and reconcile daily cash drops across all departments following night audit
• Prepare and distribute cash banks and register tills (Front Desk, F&B, Retail, Recreation)
• Maintain accurate safe balances and cash logs
• Prepare and complete daily bank deposits
• Investigate and resolve cash variances

Reporting & Revenue Validation

• Generate daily, weekly, and monthly operational and financial reports
• Validate revenue across systems (POS, PMS, accounting software)
• Identify discrepancies, trends, and performance gaps
• Support forecasting, budgeting, and revenue tracking initiatives

Executive & Administrative Support

• Prepare reports, summaries, and briefing materials for the General Manager
• Track key projects, initiatives, and follow-ups
• Coordinate communication across departments to ensure alignment
• Assist with meeting agendas, notes, and action tracking

Accounting Support

• Process check requests and assist with accounts payable
• Maintain organized financial records and documentation
• Support audits, compliance checks, and reporting accuracy

Operational Support

• Partner with department leaders to ensure accurate reporting and data integrity
• Assist with CapEx tracking, vendor coordination, and operational follow-ups
• Identify process improvements to enhance efficiency and accountability

What We’re Looking For

• 2+ years of experience in hospitality, accounting, finance, or administrative operations
• Strong attention to detail and organizational skills
• Experience with cash handling, reconciliation, or reporting preferred
• Proficiency in Microsoft Excel and reporting tools
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and professional presence
• High level of integrity and discretion with sensitive information

Why Join Fontana Village Resort?

At Fontana, we operate as One Team. One Mission.

Our core values:

• Always Helpful
• Always Welcoming
• Always Accountable

You’ll be part of a leadership-driven culture focused on growth, development, and delivering exceptional guest experiences in a one-of-a-kind mountain resort setting.

Apply Today

Join a team where your work directly supports leadership, drives operational excellence, and helps create unforgettable guest experiences.

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person