Assistant Vice President - Automation & Analytics Lead – Growth Operations

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President - Automation & Analytics Lead – Growth Operations

The Automation & Analytics Lead (AVP) will own and drive internal analytics automation and reporting transformation across Genpact functions. The role is focused on eliminating manual reporting, enabling realtime insights, and scaling Tableau, BI tools, and CRMA based dashboards to support faster, more accurate, and datadriven decision making.

This role acts as a central enabler for leadership reporting, operational transparency, and selfservice analytics, partnering with Operations, Finance, Sales, Transformation, and Digital teams.

Responsibilities

1. Internal Analytics & Reporting Automation

Lead the transformation of manual, spreadsheet driven reporting into automated, real time dashboards.

Drive adoption and standardization of Tableau, Power BI, CRMA, and enterprise BI platforms across internal teams.

Design and deploy scalable dashboards for:

Operations performance

Transformation tracking

Financial and productivity metrics

Client and account intelligence

Reduce manual effort, reporting cycle time, and data inconsistencies through automation.

2. Data & Dashboard Strategy

Define enterprise level dashboarding and reporting standards (metrics, definitions, refresh cadence, governance).

Partner with data, IT, and platform teams to ensure data availability, quality, and performance.

Enable near real time and self service analytics for leadership and business users.

Drive consistency in metrics across functions, eliminating duplicate and conflicting reports.

3. Business Partnership & Stakeholder Management

Act as a single threaded owner for internal analytics automation initiatives.

Work closely with senior stakeholders (Operations, Finance, Sales, Transformation, HR) to understand reporting needs.

Translate business requirements into clear visualization and automation solutions.

Present insights and dashboards effectively to VP / SVP / CXO audiences.

4. CRMA & Commercial Analytics Enablement

Drive automation of CRMA based reporting and dashboards to support:

Pipeline and revenue visibility

Deal tracking and performance

Sales effectiveness and forecasting

Ensure tight integration between CRMA, finance, and operational data sources.

Enable leadership with a single, trusted source of commercial insights.

5. Governance, Controls & Sustainability

Establish governance frameworks for dashboard creation, access, and changes.

Ensure alignment with data security, compliance, and audit requirements.

Track and report benefits realization—effort reduction, accuracy improvement, speed to insight.

Drive long term sustainability and reduction of adhoc reporting.

6. Team Leadership & Capability Building

Lead and grow a team of BI developers, analysts, and automation specialists.

Build deep capability in Tableau, BI platforms, CRMA reporting, and data modeling.

Coach teams on visualization best practices and business storytelling.

Foster a culture of continuous improvement and automation first thinking.

Qualifications we seek in you!

Minimum Qualifications

Years of experience in analytics, BI, or digital transformation, preferably in BPM / Shared Services / Consulting environments.

Strong handson expertise in:

Tableau (mandatory)

Power BI or similar BI tools

CRMA (Salesforce Analytics or equivalent)

Proven experience automating complex, manual reporting ecosystems.

Strong understanding of data modeling, KPIs, and enterprise reporting design.

Experience working with senior business leaders and crossfunctional teams.

Preferred Qualifications/ Skills

Prior experience in Genpact like environments: Analytics COE, Lean Digital, Internal Transformation, or Enterprise Reporting.

Exposure to commercial, finance, and operations reporting.

Working knowledge of SQL, data warehouses, and cloud data platforms.

MBA or advanced degree in Analytics, Engineering, or Management.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.