Associate Account Manager (Underwriting Support)

IAT Insurance Group Surety Business Unit has an immediate opening for an Associate Surety Account Managers (Underwriting Support) in our Norristown, Pennsylvania location. This role will provide overall day-to-day customer service and support to Underwriters, Agents, Principals. Acts as a liaison between the organization and clients, working closely with both entities to ensure needs are met. Based on experience, we may have the ability to hire at different levels. Please note, IAT works on a hybrid schedule. This role will be required to work from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

Responsibilities:

• Enters new and renewal business into proprietary rating systems.

• Prepares account service-related documents and other client communications and correspondence.

• Processes renewals, reviewing for accuracy and making requested renewal changes.

• Processes endorsements and audit transactions through communication with agents and underwriters.

• Processes non-renewals and cancellations.

• Reviews all company correspondence to ensure applicability to client needs.

• Maintains bond/account files in accordance with established procedures

• Establishes and maintains good working relationships with underwriters and agents.

• Answers and processes internal information requests.

• Prepares, submits and tests IT programming requests.

• Prepares and audits various monthly reports.

• Improves/refines professional skills through continuing education and maintaining familiarity with industry trends and standards.

• Assists in training of other employees.

• Performs other duties as assigned.

Qualifications:

Must have:

• High School Diploma required.

• Basic Accounting experience.

• Knowledge of Underwriting support processes and procedures, basic mathematics and problem-solving techniques.

• Strong keyboarding skills.

• Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings.

• Strong PC skills required.

• Must be detail and action oriented.

• Ability to work in fast-paced and deadline-driven production environment.

• Strong critical thinking skills.

• Strong organizational skills with ability to set and maintain priorities.

• Ability to adapt to change

• Knowledge of AS400 and OnBase systems preferred but not mandatory.

• To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.

Preferred to have:

• Bachelors Degree

• 2+ years underwriting support experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. I nsurance A nswers T ogether® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.