Associate Business Product Analyst

Qualifications

Required

1–3 years of experience in business analysis, data analysis, product support, or sales operations
Strong analytical skills with ability to interpret data and identify insights
Ability to document requirements clearly and translate business needs into structured outputs
High attention to detail in testing, validation, and documentation
Strong communication skills across business and technical teams
Familiarity with business tools (e.g., CRM systems, Excel, Microsoft 365)
Ability to manage multiple tasks in a fast-paced, team environment

Preferred

Exposure to AI tools (e.g., Claude, ChatGPT, Copilot, or similar)
Experience with data analysis tools (e.g., Excel, Power BI, Tableau)
Understanding of sales workflows or customer-facing processes
Exposure to Agile or product delivery environments
Interest in AI, product management, or sales technology

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $60,000 to $70,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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Requirements:

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Roles Overview

The Associate Business Product Analyst supports the delivery and adoption of AI-enabled sales tools across the revenue lifecycle. This entry-level role focuses on data-driven validation, requirements documentation, and workflow testing to ensure AI capabilities are accurate, usable, and aligned to seller needs.

Working closely with Assocaite Business Product Managers and cross-functional teams, the analyst helps translate business needs into documented requirements, validates AI outputs and workflows, and uses data and feedback to support product readiness and adoption.

Core Accountability

Supports execution of requirements documentation, data analysis, and validation activities to ensure AI-enabled sales tools meet quality, usability, and release-readiness standards, enabling successful rollout and sustained adoption.

Why This Role Matters

This role helps turn AI capabilities into reliable, business-ready solutions. By combining structured requirements, data-driven validation, and workflow testing, the analyst ensures AI tools improve seller productivity, decision-making, and execution supporting measurable business outcomes

Responsibilities

Requirements Documentation and Analysis

Assist in gathering, documenting, and refining business requirements for AI-enabled sales products
Translate seller needs and workflow gaps into clear problem statements and user requirements
Support definition of acceptance criteria for AI behavior, workflow integration, and release readiness
Maintain clear and structured documentation to support product development and testing

Data Analysis and Insight

Analyze adoption, usage, and performance data to identify trends, gaps, and opportunities
Support measurement of AI effectiveness (accuracy, usage patterns, workflow impact)
Prepare summaries and insights to inform product decisions and prioritization
Assist in tracking key metrics for pilots, releases, and ongoing adoption.

AI Output Validation

Execute structured validation of AI outputs (LLM responses, prompts, recommendations)
Assess accuracy, relevance, consistency, and adherence to defined guardrails
Identify defects, inconsistencies, and reliability issues and document findings clearly
Partner with product and technical teams to improve output quality

Seller Workflow Testing & Validation

Support User Acceptance Testing (UAT) across key sales workflows (CRM, proposals, productivity tools)
Validate AI functionality against real-world sales use cases
Identify workflow friction, usability issues, and integration gaps
Escalate issues and contribute to resolution tracking