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Associate Director - Claims

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Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The project:

This is a unique opportunity to contribute to the successful delivery of world-class assets supporting major sporting events, including the development of multiple stadiums. Mace is at the forefront of this landmark program with a highly motivated client organisation and seeks results-driven professionals to join our exceptional teams, driving excellence at every stage of these high-profile projects.

You’ll be responsible for:

  • Directs preparation of the contract documents, warranties, bonds and licenses to achieve formal execution by appropriate parties.
  • Manages a large team (or several terms) of direct reports, driving the appropriate behaviours to achieve success & key performance indicators (KPIs), including a continuous improvement culture.
  • Drives measurement of valuations to ensure cost control and reporting services are enforced.
  • Directs the production of monthly post-contract cost reports and presenting them to the client.
  • Proactively identifies costing associated with design changes, contract awards, construction activities and client charges.
  • Oversees the evaluation of claims for delay and additional costs made by the contractor and any nominated subcontractors/suppliers.
  • Directs issuing of certificates of practical completion to ensure final sign off on accounts.
  • Advises on issue of certificate of making good defects and final completion in accordance with completion, submissions and approval requirements.
  • Leads Cost Consultants to identify and execute opportunities that improve cost management procedures, templates and products to enhance services provided to stakeholders.
  • Delivers continuous improvements in processes through application of best practices and lessons learned. Drives transformational change.
  • Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.


You’ll need to have:

  • Degree qualification in the relevant subject essential.
  • 15+ years postgraduate professional experience is essential.
  • Stadium, Events or Sports venue experience is an advantage.
  • Chartered or professional membership is an advantage.

Our values

Safety first - Going home safe and well: You will champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in your team and local health and safety rules or regulations of the work you’re involved with.

Client focus - Deliver on our promise: You will lead on the cost management services including estimating, procurement and cost planning, owning the quality of deliverables, strategic outcomes and building long term relationships with your clients.

Integrity - Always do the right thing: You will lead operations that are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.

Create opportunity - For our people to excel: You will mentor, coach, and develop teams, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.


Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

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