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Associate Director eCommerce
Lake Bluff, United States
POSITION SUMMARY
This position is responsible for Terlato’s eCommerce and custom platforms, both public-facing and internal. This position will lead the eCommerce needs for the information technology department via collaborative relationships with the business and our partners. The ideal candidate will have a deep knowledge of the many aspects of the direct-to-consumer (DTC) development lifecycle including but not limited to production setup, best practices, eCommerce/DTC, and custom development. This position is also responsible for managing the development and maintenance of our various Brand websites.
POSITION RESPONSIBILITIES
- Build and maintain web-based environments for the enterprise
- Maintain the operations of all web systems to ensure availability and security
- Build and maintain Salesforce application environments
- Build and maintain Drupal application environments
- Partner with our Point-of-Sale software provider
- Work with third-party vendors and consultants on developing solutions
- Troubleshoot and resolve any IT service issues related to the job space
- Partner with the business to design & develop sites that can be used across our marketing and DTC areas
- Partner with the infrastructure team to troubleshoot and resolve network or security related issues
- Ensure compliance with the Americans with Disabilities Act (ADA) in all relevant environments
- Understanding of privacy regulations, fraud prevention, and compliance with ADA standards
- Leverage optimization techniques to maximize the efficiency of all systems
- Additional duties as assigned
POSITION QUALIFICATIONS
Qualifications:
- BS in Computer Science or equivalent experience
- 7+ years experience of web development language, custom coding, and theming
- Knowledge of DNS management.
- Knowledge of eCommerce Platforms Salesforce a plus
- Knowledge of Drupal a plus
- Knowledge of CSS, Java Script, and PHP
- Scripting experience
- Familiarity with REST & Json
- Knowledge of Email authentication protocols (DMARC, DKIM, etc.) eCommerce experience a plus
- Understanding of SEO, SEM, email marketing, and UX/UI best practices
- Understanding of AI
- Reports to Chief Information Officer
Personal Skills and Qualities:
- Strong logical and analytical thinker
- Team player and a team builder
- Strong verbal and written communication skills and ability to be comfortable discussing systems with business users
- Attention to detail
- Able to find root causes of problems and quickly determine efficient solutions
- Can anticipate risks and mitigate in the moment
- Ability to manage many different jobs and meet deadlines
- Comfortable under high-stress and exhibits poise and focus
Base Salary Range: $140,000 - $160,000.
We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, length of service, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Apply by sending your resumé to recruiting@twg.com
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