Associate Director - Facility and Maintenance

Role Overview:

The Associate Director of Facilities & Maintenance is responsible for the strategic planning, operation, and continuous improvement of all facilities, infrastructure, utilities, and maintenance functions across the organization. This role ensures safe, compliant, cost-effective, and efficient facility operations while supporting business growth and operational excellence.

Key Responsibilities:

Strategic Leadership

● Develop and execute long-term facilities and maintenance strategies aligned with organizational goals.

● Lead capital planning, asset lifecycle management, and infrastructure modernization initiatives.

● Serve as a strategic leader to work on cost savings initiatives of Facilities.

Facilities & Maintenance Operations

● Oversee day-to-day Dark store facilities operations, including buildings, utilities, HVAC, electrical, fire safety, Soft services and critical systems.

● Establish preventive and predictive maintenance programs to maximize asset reliability and minimize downtime.

● Streamline AMC processes and procedures of critical assets.

Compliance, Safety & Risk Management

● Lead audits, inspections, and certifications related to facilities and maintenance.

● Implement risk mitigation and emergency response plans for facilities-related incidents.

Financial Management

● Develop and manage annual operating and capital budgets for facilities and maintenance.

● Optimize costs through vendor management, contract negotiations, and energy efficiency initiatives.

● Track KPIs related to maintenance performance, cost control, and asset reliability.

People & Vendor Management

● Lead, mentor, and develop facilities and maintenance teams, including engineers, technicians, and supervisors.

● Manage third-party service providers, contractors, and consultants to ensure quality and compliance.

● Build a culture of accountability, continuous improvement, and safety excellence.

Continuous Improvement & Technology

● Drive the adoption of CMMS, BMS, and other digital tools for maintenance and facilities management.

● Promote energy conservation, ESG, and green building practices where applicable.

Qualifications & Experience

● Bachelor’s degree in Electrical, MBA preferred

● 10 - 15 years of progressive experience in facilities and maintenance management, with at least 5 years in a leadership role.

● Proven experience managing large, complex facilities and multi-disciplinary maintenance teams. ● Strong knowledge of Electrical and HVAC systems.

● Experience with budgeting, capital projects, and vendor contract management.

Skills & Competencies

● Strong leadership and people management skills.

● Strategic thinking with hands-on operational expertise.

● Excellent stakeholder management and communication skills.

● Strong analytical, financial, and problem-solving abilities.

● Proficiency in CMMS, MS Office, and facilities management systems.