Associate Director for Clinical Research Programs

Under the supervision of the Clinical Research Support Office (CRSO) Director, the Associate Director for Clinical Research Programs oversees the day-to-day staffing operations of the research programs, including Clinical Research Managers, Protocol Project Managers, and Clinical Research Coordinators. The Associate Director may be responsible for supervising other levels of clinical research staff if coverage for vacancies is required.

This includes developing and hiring, training and staffing for centralized oncology programs. There are 14 centralized oncology programs throughout the HDFCCC reporting to the CRSO.

The Associate Director will manage 5-7 direct reports at the Clinical Research Manager (Clin Rsch Supv 2), and Clinical Research Supervisor (Clin Rsch Supv 1) levels, provide management oversight of approximately 40 FTE clinical research staff (Clinical Research Supervisors, Sr. CRCs and CRCs).

Responsibilities include developing workflows and training for all staff, screening and interviewing all potential Clinical Research Managers and assisting (where required) with interviews for Clinical Research Supervisors, Clinical Research Coordinators and Sr. CRCs, while maintaining personnel files and performance evaluations per the UCSF/Cancer Center HR policies.

The Associate Director will oversee through subordinates the development of job descriptions, recruitment of CRC positions (up to 30 annually), oversight of study coordination, assurance of efficient workflow in the CRSO and across partnering UCSF and external stakeholders.

Under the guidance of the CRSO Director, the incumbent will maintain strong relationships with campus and external partners to develop cohesive services and policies. This requires providing opportunities for collaboration and open communication with Division Managers, Directors and Principal Investigators.

The Associate Director will work with the Education and Training Manager to oversee the quality of staff training and the on-boarding for new research hires. The Associate Director will develop and oversee metrics for workload and staffing, including but not limited to timelines for study activation, accrual and data completeness. This work effort will be enforced through the supervision of the Clinical Research Manager in each oncology research program.

In addition, the Associate Director will oversee all protocol violation and audit reports by meeting and working with the Clinical Research Manager. The Clinical Research Managers will also report to the Associate Director all staff performance issues that may require coaching, counseling, and other HR interventions.

The Associate Director will be responsible for working on and implementing research policies and procedures across the HDFCCC. This position also supports the Data Safety Monitoring Committee in addressing non-compliant processes from a particular staff member or a research group. This position will report to faculty research leaders any team problems and provide suggestions for personnel management to assure protocol compliance with the Code of Federal Regulations and the ICH Guidance on Good Clinical (Research) Practice as well as UCSF Institutional policies.

The Associate Director also supports the CRSO with additional duties as assigned by the CRSO Director, CRSO Medical Director, Associate Director for Clinical Research, HDFCCC Chief Administrative Officer, and the Deputy Director of the Helen Diller Family Comprehensive Cancer Center.

Department Description :

The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC) is one of only two cancer centers in the Bay Area to receive the prestigious designation of “comprehensive” from the National Cancer Institute (NCI).

The HDFCCC integrates the work of researchers and clinicians dedicated to four fundamental pursuits: laboratory research into the causes of cancer progression; clinical research to translate new knowledge into viable treatments; compassionate, state-of-the-art patient care; and population research that can lead to improvements in prevention, early detection, and quality-of-life for those living with cancer. The twin pillars of precision medicine and precision population health guide research and treatment at HDFCCC.