Associate Director - HR, Global L&D - Learning Design Innovation

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Responsibilities

AI Strategy & Implementation

• Lead the evaluation, selection, and implementation of AI tools, technologies, and software packages that will streamline and enhance the quality of training content development and delivery.
• In partnership with Global Learning Solutions, ensure the successful launch of content functionality in the company’s AI-enabled learning platform.
• Develop and maintain a strategic roadmap for AI integration in L&D content processes, including phased implementation plans with clear achievements and success metrics.
• Champion innovation by staying current on emerging AI trends in L&D, finding opportunities for competitive advantage, and educating the Lilly global L&D community on tools and leading practices.

Content Development & Quality Assurance

• Optimize the enterprise content development operating model.
• Be responsible for content creation and revision workflows, ensuring quality, consistency, accessibility, and alignment with GLCS brand standards.
• Design and maintain content templates, prompt libraries, and AI interaction guidelines for the team.
• Establish quality control processes for all content, including review protocols and approval workflows.
• Develop scalable frameworks for rapid course development that maintain pedagogical effectiveness.

Team Enablement & Training

• Train and coach L&D team members on effective use of AI tools, standard methodologies, and emerging capabilities.
• Build internal AI-assisted content development literacy across the organization through workshops, documentation, and hands-on learning experiences.
• Create comprehensive resource libraries including tutorials, case studies, and troubleshooting guides.
• Provide ongoing change leadership and mentorship to drive adoption and proficiency with new technologies, as well as ensuring role clarity and effective collaborator management.

Governance & Risk Management

• Develop and maintain AI governance frameworks for L&D content, including ethical guidelines, quality standards, and human oversight protocols.
• Ensure compliance with the Lilly Quality Management System, data privacy regulations, accessibility standards, and industry-specific requirements.
• Establish documentation standards and audit trails for AI-assisted content development.
• Mange and resolve critical issues as needed and advise on portfolio prioritization and tradeoffs.

Innovation & Experimentation

• Lead pilot programs to test new AI capabilities, learning modalities, and technological innovations
• Explore and implement sophisticated applications, including simulations, personalized learning pathways, adaptive assessments, AI tutors, and immersive experiences
• Develop a culture of experimentation and data-driven continuous improvement within the L&D function
• Collaborate cross-functionally with Global Learning Solutions, Tech@Lilly, and business area L&D to scale learning innovations organization-wide, reinforce new ways of working, and sustain adoption.

Basic Requirements:

• Bachelor's degree in Learning & Development, Instructional Design, Educational Technology, Human Resources, or related field.
• 5+ years of experience leading learning experience design and content creation for large global audiences.
• 2+ years of hands-on experience working with AI tools for learning (generative AI, Agentic AI, LLMs, AI-powered learning and authoring platforms).
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Skills/Preferences

• Experience meeting compliance and regulatory requirements for training content in regulated industries, including GXP environments.
• Consistent record of successfully conducting new technologies and driving adoption within organizations.
• Strong understanding of instructional design principles, adult learning theory, visual design, and content development methodologies.
• Experience with learning management systems (LMS) and e-learning authoring tools.
• Demonstrated ability to lead projects from conception through implementation, including collaborator management and change leadership.
• Excellent analytical skills with the ability to translate data into actionable insights and recommendations.
• Strong written and verbal communication skills, with the ability to present sophisticated technical concepts to non-technical audiences.
• Self-directed with the ability to work independently while collaborating effectively across teams.
• Experience in consulting or advisory roles, particularly in L&D or organizational development contexts.
• Familiarity with prompt engineering techniques, agents, and guidelines for working with large language models.
• Knowledge of AI ethics, bias mitigation, and responsible AI principles.
• Experience with learning analytics platforms and data visualization tools.
• Experience with multimedia content creation tools (video editing, graphic design, animation).
• Experience designing to meet accessibility standards (WCAG) applying inclusive design.
• Experience working in global or multi-regional organizations.
• Familiarity with agile methodologies and rapid prototyping approaches.
• Excellent interpersonal skills include stakeholder management and influence.

Additional Information

• Travel: 25%
• Location: Indianapolis/Remote

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$127,500 - $204,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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