At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Associate Director of Sales & Events (ADOSE) is a senior-level leadership role supporting the Director of Sales, Marketing & Events in driving revenue performance and leading the Sales, Event Sales, and Event Planning teams. This role also oversees the administrative support team and manages a designated group sales market, maintaining key client relationships and generating group business for the hotel.
The ADOSE position is designed as a developmental leadership opportunity with the goal of preparing the individual for a future Director of Sales, Marketing & Events role within Hyatt.
Key Responsibilities
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Manage and grow a designated group sales market, including prospecting, account management, and securing group business for the hotel.
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Maintain key accounts and build strong client relationships within assigned market segments.
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Assist in the leadership, mentorship and daily management of the Sales, Event Sales, and Event Planning teams, as well as administrative support staff.
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Participate in recruitment, interviewing, and hiring of sales and events professionals.
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Lead departmental meetings and support cross-department collaboration.
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Contribute to the annual business plan, budgeting, and forecasting processes.
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Analyze reports and performance metrics to identify opportunities for revenue optimization.
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Participate in revenue optimization discussions and ownership meetings.
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Support systems training and ensure accurate use of sales and event systems.
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Represent the hotel through community involvement, networking, and relationship building.
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Serve as acting Director of Sales, Marketing & Events in the Director’s absence.