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Associate Director - Operations

JOB_REQUIREMENTS

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Salary

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Details

Open Date
11/19/2025

Requisition Number
PRN43624B

Job Title
Business Operations Analysis Management

Working Title
Associate Director - Operations

Career Progression Track
M00

Track Level
M4 - Senior Manager

FLSA Code
Administrative

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary

Regular day hours plus necessary evening and weekend events.

VP Area
President

Department
00450 - Commuter Services - Operations

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$90,000 - $98,000 DOE

Close Date
11/28/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

Report to Executive Director of Auxiliary Services. Position develops, executes, and supervises comprehensive parking system for campus students, staff, visitors, patients and faculty. The position collaborates closely with divisions within Commuter Services, University of Utah stakeholders and affiliated partners, and external vendors, to deliver a high-quality parking and transportation experience for the campus community. Key responsibilities include permit sales division, customer information center, participation in long-term infrastructure and permitting planning, budget management, asset management, regulatory compliance, and supervision of staff. This position plays an important role in the customer experience on campus.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

  • Direct assigned aspects of parking operations, including asset management, maintenance, and repairs.
Stakeholder Collaboration

  • Meet regularly with campus stakeholders to share/learn relevant parking and transportation information.
  • Participate as assigned on campus committees/stakeholder groups representing Commuter Services.
Financial management

  • Create, monitor, and manage operating budgets associated with permit operations, information center, and parking garage leases, in coordination with the Associate Director of Business Services.
Compliance and risk management

  • Ensure that all parking and transportation operations comply with federal, state, and local regulations, including ADA standards.
  • Mitigate risk by overseeing safety and security programs for parking and transportation.
Team leadership

  • Recruit, hire, train, and supervise staff, providing coaching and regular performance feedback.
  • Foster a positive, inclusive, and collaborative work environment for all employees.
Strategic planning and project management

  • Manage and communicate to stakeholders, impacts from construction and renovation projects, helping to ensure alignment between auxiliary facilities and campus customers.
  • Stay informed of national trends and best practices in parking and transportation to inform departmental strategies.
Minimum Qualifications

EQUIVALENCY STATEMENT :
1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

Preferences

Bachelor’s degree in construction management, business, or a related field.

8 years of professional experience in construction management, project delivery or business with higher education organizations. (or Masters Degree plus 6 years of directly related work experience)

Strong collaboration skills with experience working across multiple departments or business units to coordinate deliverables.

Ability to manage multiple projects simultaneously with a high level of organization and attention to detail.

A proactive, self-motivated work style and interest in representing the University in community settings.

Type
Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at
oeo.utah.edu

For more information:
https://www.utah.edu/nondiscrimination/

To inquire about this posting, email:
employment@utah.edu

or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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