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Associate Director, Quality - MCCS

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    All Posting Locations: Glenview, IL, US
    Job Functions: Quality
    Date Published: October 24, 2025
    Ref#: R-97602

ABOUT THE ROLE
Job Description

Job Purpose

The Associate Director of Quality Innovation will be responsible for ensuring that Kraft Heinz products and processes meet the highest quality and food safety standards throughout the product lifecycle, from initial design to manufacturing. They integrate quality considerations into the design process, working with the cross-functional commercialization teams to ensure compliance with brand standards, Kraft Heinz quality and food safety standards, and regulatory requirements. The Director of Quality Innovation will lead a team that represents quality assurance and quality design on new projects. They will represent the Quality & Food Safety function at their respective BU Portfolio Management reviews and provide technical guidance to the entire BU portfolio of projects.

Essential Functions & Responsibilities

  • Serve as a subject matter expert on quality by design matters, providing expertise and support to cross-functional teams and external partners.
  • Ensure compliance with regulatory requirements and company policies and procedures
  • Lead the development and implementation of comprehensive quality by design strategies, ensuring alignment with company goals, industry standards, and regulatory requirements
  • Establish and maintain design quality and key performance indicators, conducting regular reviews and analyses to drive continuous improvement initiatives
  • Develop and lead the Quality by Design plan for their respective BU in partnership with R&D.
  • Leads and develops talent and skills in the organization in achieving results in all stages and gates in the End-to-End Commercialization Process.
  • Lead the Innovation activities for Big Bet and Must Win innovations and ensure pre and post launch success.
  • Champion Quality by Design; FMEA, pFMEA, Technical Risk Assessments, Commercial Risk Assessments, and QRMP leveraging product lifecycle management tools and project management systems.
  • Applies knowledge of Packaging and Product formulations with Quality tools to achieve the highest level of quality through the innovation funnels, in new products or pilots/changes to the existing portfolio.
  • Actively participates in driving the innovation sufficiency pipeline to success by working across the organization to ensure that appropriate product quality requirements are established and removing road blocks.
  • Collaborate with cross-functional teams, including Marketing, R&D, Manufacturing, and Supply
  • Collaborate with Global Quality Council members and committees, contributing to global policy review and quality systems review, decision making and development

Expected Experience & Required Skills

  • Minimum of a B.Sc. in Food Science or related sciences / technological field and minimum 8 years’ experience in a Food Related or Scientific Related field preferred.
  • Demonstrate ability to understand food manufacturing.
  • Regulatory Compliance familiarity with USDA, FDA or CFIA preferred
  • Demonstrate ability to problem solve and extensive use of Quality tools such as Six Sigma, Lean, Root Cause Analysis, etc.
  • Demonstrate ability to work with cross-functional groups within the organization
  • Demonstrate ability to recruit, manage and retain others effectively
  • Understanding of the procurement processes

Work Environment & Schedule

This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires flexible working schedule pending business needs.

Physical Requirements

Physical demands include but not limited to

  • Occasional – activity or condition sustained up to 1/3 of working hours, upright stance, Sedentary – occasionally exerting 0-10 lbs. of force; limited movement from workstation for brief periods of time.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$159,400.00 – $199,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Glenview R&D Center

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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