Associate Director, Tech Support Specialist

United States - New York

Information Technology (IT)

Group Functions

335913BR

New York

Full Time

UBS Business Solutions US LLC is seeking an Associate Director, Tech Support Specialist in New York, NY.

Are you an innovative thinker? Are you focused on the details, even when under pressure? Do you enjoy delivering enhanced change capabilities across a range of business functions?

We’re looking for an Associate Director, Tech Support Specialist to:

• Ensure workflows, processes, tooling and applications are of the highest quality standard.
• Debug and define workarounds for known errors to initiate process improvements. Support FX trading/risk application.
• Develop enhancements to improve applications performance, redundancy and supportability. Contribute to the functional management of existing and new IT products and services.
• Support for infrastructure maintenance. Support the service and product manager across several technical domains.
• Solve complex technical and business issues.

Qualified Applicants apply through SH-ProfRecruitingcc@ubs.com. Please reference 002431. NO CALLS PLEASE. EOE/M/F/D/V. #LI-DNI

Salary & Work Schedule: $140,000 to $160,000 Per Year, 40 hrs/wk. The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

This notice is being posted in connection with an application for permanent Alien Labor Certification. Any person may comment or provide documentary evidence bearing on this application to: U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

You’ll be working in the Tech Support Specialist team in New York, NY.

Education & Experience Requirement

• This position requires a Master's degree or foreign equivalent in Enterprise Risk Management, Finance, or related field of study plus one (1) year of experience in the job offered or as a Senior Risk Consultant, Graduate Teaching Consultant, Capstone Course Project Leader, Risk Analyst Assistant or related occupation.

Alternate Education & Experience Requirement

• The employer will alternatively accept a Bachelor's degree or foreign equivalent in Enterprise Risk Management, Finance, or related field of study plus three (3) years of experience in the job offered or as a Senior Risk Consultant, Graduate Teaching Consultant, Capstone Course Project Leader, Risk Analyst Assistant or related occupation in lieu of a Master's degree and one (1) years of experience.

Position requires experience with the following:

• Linux; SQL; Sybase; Programming language R or Python; MQ
• Tableau
• Tibco EMS
• cloud technologies
• Foreign Exchange products and risk assessment; developing risk mitigation strategies
• Experience may be gained through graduate-level coursework, research, or working experience

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

The expected salary range for this role is $140,000 to $160,000 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see «Your role» section for detailed salary information.

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.