Associate-Doctor Onboarding & Quality Specialist

Job Description About Visit: Visit App is a 360° integrated, full-stack & highly engaging Health Benefits Platform that holistically covers preventive to curative care through: ● Daily Health Goals Management & Wellness (Step Tracking, Sleep Tracking, Calorie Counter, Risk Profiling etc.) ● Live/Recorded Sessions, Nutrition & Rewards Program ● Employee Assistance Program (EAP) ● Tele-consultations with GPs & Specialists ● OPD Benefits – doctor clinic/hospital appointments, diagnostics, dental, vision, pharmacy etc. ● Group Health Insurance policy e-cards, claims submission & tracking enabled through TPA integration Role Overview: We are hiring a Doctor Onboarding & Quality Specialist to support our Telehealth team, focusing on doctor network expansion, seamless onboarding, and maintaining high consultation quality and patient experience. Responsibilities: ● Lead the doctor onboarding process across multiple specialties, including outreach, verification, profiling, and system integration. ● Develop and deliver training programs for doctors to align with Visit’s standards of consultation and patient engagement. ● Create and maintain SOPs, training material, and process documentation to support consistency and scalability. ● Drive the implementation and monitoring of Quality Management Systems, including audits, call reviews, and feedback loops. ● Build and maintain strong relationships with doctors and partners, acting as the point of contact for operational and quality-related matters. Requirements: ● 2–3 years of experience in healthcare operations, doctor relations, telehealth, or related fields. ● Excellent communication and relationship-building skills; ability to engage with doctors and internal teams effectively. ● Proficiency in creating SOPs, training frameworks, and quality monitoring processes. ● Decision-making ability with a focus on problem-solving and process improvement. ● Work from Office - Noida.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person