Associate - HR

JOB_REQUIREMENTS

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Company Profile:

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description:

Position Summary

The person is responsible for the day-to-day administration, configuration, and optimization of the organization’s learning management system. This role ensures the LMS operates effectively, supports learning and development initiatives, and delivers a seamless user experience for employees, managers, and administrators.

Key Responsibilities

Administer and maintain the LMS, including user management, course assignments, curricula, certifications, and reporting.
Configure and manage learning content, learning paths, automated assignments, notifications, and reminders.
Ensure data accuracy and integrity across learner records, transcripts, and reporting dashboards.
Provide system support and troubleshooting for end users, instructors, and administrators; resolve issues in a timely manner.
Partner with Learning & Development, HR, IT, and business stakeholders to support training programs and system enhancements.
Manage LMS integrations with HRIS and other enterprise systems; support testing and deployment of updates and releases.
Develop and maintain documentation, job aids, and quick reference guides for LMS users and administrators.
Monitor system performance, adoption metrics, and usage trends; produce standard and ad hoc reports to support decision-making.
Support compliance and mandatory training initiatives, including tracking, auditing, and reporting.
Apply best practices in LMS administration, user experience, and learning technology.

Qualifications:

Qualifications (this is key as the individual must be an LMS Subject Matter Expert)

1–5 years of experience administering an LMS in a corporate or enterprise environment.
Hands-on experience with LMS platforms (e.g., Cornerstone).
Strong understanding of learning administration, compliance training, and reporting requirements.
Proficiency in data analysis, reporting, and Excel or similar tools.
Strong attention to detail and ability to manage multiple priorities.
Excellent communication and customer service skills.

Preferred Qualifications