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Associate Manager, Business Lead
About the Team
At DoorDash, our mission is to grow and empower local economies. We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve. The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people's attention and engagement. We are not here to blend in, but to stand out: to spark conversations, shape culture, earn attention, and deepen connections.
We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative. We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about DoorDash over time. We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content.
Brand & Creative Operations is the connective hub of the Brand & Creative org. Our team — Business Leads and Creative Operations — creates the conditions for great work: ensuring every project is strategically grounded, operationally sound, on-brand, and creatively excellent. We're embedded partners to Marketing, shaping how creativity connects to marketing strategy, amplifies impact, and drives growth across the business.
About the Role
The Associate Manager, Business Lead role plays a mission-critical role at DoorDash, operating as a strategic integrator at the center of Brand & Creative. This role is where business strategy, brand thinking, creative execution, and cross-functional alignment converge. Reporting into the Senior Manager, Business Lead on Ads, you will serve as a partner to Integrated Marketing, Brand Strategy, and Creative, ensuring our campaigns are audience-first, business-aligned, and built to deliver results.
We're excited about you because...
- A strong operator with a strategist's mind and a marketer's instincts
- A trusted cross-functional partner with a bias for action, who can speak both brand, creative, and business fluently and thoughtfully
- Comfortable owning ambiguity and turning fuzzy asks into structured, actionable plans
- Has enduring curiosity, flexibility, and a bias for action – adapting quickly, collaborating generously, and continually striving to innovate and make the work (and how we work) better
- Clear & concise communicator – able to drive teams to resolution through influence and data, surface decisions, trade-offs, and next steps for senior stakeholders
Qualifications
- 5-8 years of experience in brand marketing, account management, creative program management, or creative operations in a fast-paced, high-pressure environment
- Independent driver of multi-channel programs from set-up to execution; ability to organize and orchestrate, anticipating blockers and driving work forward without missing the detail
- Demonstrated ability to lead cross-functional teams. Experience working across creative and operational functions (e.g., with project managers, producers, strategists, designers, and copywriters)
- Experience managing production budgets, partnering with producers, project managers, or agency partners in executing deliverables
- Experience building client relationships, confidently presenting to external partners
You're excited about this opportunity because...
- Act as the Brand & Creative lead for your assigned line of business and/or audience, partnering closely with Integrated Marketing, Brand Strategy, Creative, and Channel owners to drive campaign strategy and execution. This particular role will focus on DoorDash Ads and Co-Marketing
- Serve as the connective tissue across Brand, Social, Influencer, Partnerships, Creative, and Production — ensuring the right teams are engaged at the right moments – translating briefs into action and ensuring work is cohesive and consistent campaign initiatives end-to-end, owning & managing production budgets
- Become fluent in Expertise in DoorDash's three-sided marketplace and its business priorities; act as conduits of the business strategy into Brand & Creative.
- Protect the integrity of the brand and maintain creative alignment to the brief throughout execution, ensuring the work remains on-brand, on-brief, and built to deliver business results
- Work alongside Sales and Co-Marketing Leads to develop programs for our external ad partners, putting their brand at the intersection of commerce, culture and creativity
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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