Associate Manager, Kroll Settlement Administration

Kroll is seeking an Associate Manager to join our growing team. This is a mid-level supervisory position with potential for growth. The ideal candidate will be a proactive critical thinker. Candidate must be detail oriented, work at a good pace, be able to work independently and willing to work long hours (as necessary). Utilizes subject matter expertise to identify and perform quality assurance reviews and generate reports summarizing results.

The day-to-day responsibilities will include:

• Lead various ad-hoc projects or initiatives by gathering project requirements, working with Senior Consultant(s) and Director(s) to identify appropriate resource needs and track overall project progress through to timely completion.

• Prepare and review SOPs on make-shift or stopgap basis for ongoing & ad-hoc projects by leading training sessions for the team.

• Review and interpret complex claims documents by conducting quality checks to identify discrepancies or data deficiencies.

• Prepare effort estimation to provide information on project delivery timelines and communicate to respective project teams based on the task inputs.

• Work closely with the Jr. Analyst / Analysts on various inter-departmental tasks.

• Daily / Monthly reporting of key operational metrics and participate in the reviews

• Review work allocations to ensure appropriate cases are prioritize on daily basis.

• Identity process improvements to be more efficient and communicate daily project status to all teams.

• Identify and escalate operational challenges using defined processes and judgment.

Essential traits:

• Bachelor’s Degree is a must

• 6+ years of operations experience with supervising teams, including analyzing the work product of less experienced staff and providing advanced training for direct and indirect reports.

• Excellent verbal and written communication skills with a professional, calm demeanor

• Intermediate / Advance MS office skills. Power BI will be an added advantage.

• Ability to work in a fast-paced deadline-driven environment.

• Flexibility to work in shifts

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

In order to be considered for a position, you must formally apply via careers.kroll.com

Kroll is committed to equal opportunity and diversity, and recruits people based on merit

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