Associate Manager - Maintenance & Utilities

Position: Associate Manager – Maintenance & Utilities

Location: Karachi

Key Responsibilities

Maintenance & Facility Management

• Ensure uninterrupted operation of critical equipment including ovens, refrigeration units, HVAC systems, kitchen equipment, POS hardware, electrical and plumbing systems.
• Develop and implement preventive and corrective maintenance schedules to minimize operational downtime.
• * Diagnose and resolve maintenance issues promptly across all locations.
• * Conduct regular site inspections to identify risks, wear & tear, and improvement opportunities.
• Oversee building maintenance, civil works, plumbing, and electrical repairs.
• Maintain complete documentation of inspections, repairs, and service records.
• Standardize approved equipment specifications and service vendors.
• Support new store openings, renovations, and refurbishment projects.

Utilities Management

• Monitor and optimize utility usage (electricity, gas, water, HVAC and generators) across all branches.
• Track consumption trends and identify abnormal variances or wastage.
• Oversee utility billing, verification, dispute resolution and timely payments in coordination with Finance.
• Liaise with utility providers and authorities for connections and issue resolution.
• Maintain a centralized utilities database including historical consumption and equipment performance.
• Prepare monthly MIS reports, dashboards, and consumption analysis for management.

Cost Control & Compliance

• Prepare and manage maintenance and utilities budgets.
• Implement cost-saving initiatives and energy-efficiency improvements.
• Ensure compliance with safety standards, regulatory requirements and company policies.
• Monitor vendor performance, response time and service quality.
• Support audits and maintain all technical documentation and records.

Required Qualifications & Experience

• Bachelor’s degree in Mechanical Engineering or Electrical Engineering (BE/BS) or relevant technical field.
• 4–5 years of relevant experience in maintenance, utilities, or facility management (QSR, food service, retail or multi-site operations preferred).
• Strong knowledge of electrical systems, HVAC, refrigeration, kitchen equipment and backup power systems.
• Experience managing vendors, service contracts and operational budgets.
• Ability to analyze utility consumption data and prepare reports.

Skills & Competencies

• Problem solving and troubleshooting
• Analytical and reporting skills
• Vendor and contractor management
• Cost control and budgeting
• Planning and organizational skills
• Communication and coordination across departments

Job Type: Full-time

Work Location: In person