Associate Manager, Marketing Operations

The Associate Manager, Marketing Operations, will serve as the central hub for marketing and sales training support, documentation, and communication, enabling teams to scale and meet the demands of our growing Ads business. This role will create and maintain a centralized repository for standardized training materials and processes, ensure alignment across teams, and manage resources for onboarding, new ad product updates, and quarterly communications. By driving consistency and accessibility of training content, this position will reduce inefficiencies, accelerate enablement, and improve performance and customer experience.

This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Create and manage a centralized hub for marketing and sales training resources and process documentation.
• Develop and maintain standardized training materials and best practices for onboarding and enablement.
• Drive consistent communication across teams surrounding new ad product updates, tool enhancements, impacts, and broader marketing/ads updates.
• Ensure alignment of processes and documentation across marketing and sales functions.
• Support teach-outs and training initiatives to improve adoption and efficiency.

Basic qualifications

• 5+ years of experience in marketing operations, marketing enablement, project management or related roles
• Strong organizational and project management skills with attention to detail
• Excellent written and verbal communication skills for creating clear, concise documentation

Preferred qualifications

• Experience in the marketing/advertising sector
• Retail and national brand experience preferred
• Ability to work cross-functionally and influence stakeholders
• Background in process improvement, change management, and adoption of new tools

What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Position Type: Full time