Associate Manager Software Engineering/Team Lead (Sharepoint)

Project Description:

• SharePoint Administrator is responsible for maintaining the integrity, security, Availability, Scalability and Performance for SharePoint Services also develops PowerShell scripts that enhance System health. SharePoint Administrator also responsible for plan, design and Implement Environment updates and Patches that keep systems current with changing technologies.
• SharePoint Administrator also responsible for Following-up on the daily health checks and fix problems once they appear on any server. SharePoint administrator also Prepare and participate reports/meetings for top management and help in decision making.
• SharePoint Administrator is expected to manage day to day operations of SharePoint Services, and its supporting infrastructure and the Back-end Servers.
• Also SharePoint Administrator is expected to be in coordination with teams to keep SharePoint Services with changing technologies while addressing Business requirements.
• SharePoint Administrator is expected to provide advice, training and technical support for professional staff that helps them in their day to day Tasks that related to SharePoint Services.

Responsibilities:

3.1 Principal Accountabilities

• Provides operational support, incident and problem handling for SharePoint Services.

• Administration and Maintaining SharePoint Services.

• Design and Implement DRP (Disaster Recovery Plan) for SharePoint Service.

• Be aware of Virtualization technologies (VMware, Hyper -V)

• Plans, designs, implements, documents and administers Microsoft SharePoint

• Provide SharePoint administration including SharePoint and SQL Server patching, preventive maintenance, performance optimization.

• Monitors System and Event logs and activity on all SharePoint Servers to ensure system health and deal with errors before affecting Service.

• Work together with other Teams to Maintain SharePoint Service availability, Scalability, Reliability and Performance.

• Work closely with the PMO to ensure proper planning and execution of projects and initiatives.

• Researches, installs, and tests SharePoint and SQL server Patches and Updates.

• Facilitates Site moves and relocations without affecting Service availability and Performance.

• Implements SharePoint Requirement and Business needs.

• Supports the organization and units with advice and guidance related to SharePoint solutions and Technologies.

• Develop Systems design, Implementation and Test documentation

• Provides training and opportunities for learning SharePoint technologies to all employees and consultants.

• Works closely with others within the IT function to define metrics which are used to measure and communicate the efficiency and effectiveness of SharePoint Environment.

• Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion

• Strives to learn the job functions of the position's immediate group leader. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency or business necessity.

• Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation or education

• Participate in the 24x7 On-Call support Rota if required

3.2 Authority

• Oversee the activities of SharePoint Environment , including scheduling and prioritizing these activities

• Coordinate the activities related to SharePoint Environment with other IT and the enterprise groups

• Represent the enterprise when working with vendors on SharePoint Related issues

• Provide technical SharePoint leadership to IT and the enterprise

Mandatory Skills Description:

• Requires experience in administration of MS SharePoint on premise and online versions.

• Good knowledge in maintaining servers for standard Internet services such as DNS, SMTP and mail.

• Experience in SharePoint applications installation and configuration

• Experience in Vitalization (VMware and Hyper-v)

• Good knowledge in setting up Microsoft Cluster environments

• Good Knowledge with all versions of Windows desktop operating systems.

• Understanding of the administration of SQL database servers.

• Knowledge of standard backup procedures and management and ability to restore needed data from backup.

• Good knowledge in Enterprise System Management Products

• Familiar with networking technologies such TCP/IP, VLANs, Switching, Load balancing, LAN/WAN technologies.

• Ability to troubleshoot, address and Solve SharePoint Issues.

• Good experience in IT Governance, Service Support and Delivery Processes (ITIL)

• SharePoint Administration Certified.

• Good verbal, written, and presentation skills

• Strong analytical, problem solving and reporting skills

• Ability to manage multiple tasks and competing priorities

• Open, positive and co-operative attitude to colleagues

• Good customer-care attitude

• 'Team player', with a positive 'can do' attitude

• Highly ethical, dependable, and willing to take responsibility and be accountable for assigned scope

• Used and willing to working to tight timescales in dynamic environments

• Ability to work varying hours and shifts

• BS or BA degree in computer science, business administration or related field required

5 Career Ladder

• This position could lead to management or project management positions within applications, technical support, or operations. This position would naturally lead into management activities rather than continued emphasis on technical skills or could also lead to senior technical positions.

Languages: English: C2 Proficient