FIND_THE_RIGHTJOB.
ASSOCIATE PATIENT SERVICES ADVISOR.
Al Khobar, Saudi Arabia
Job Title
ASSOCIATE PATIENT SERVICES ADVISOR.
Job Family
Function
COO
Job Code
30009179
Reports to Job
CPH of assigned area
Job Description Summary
The Associate Patient Services Advisor provides entry.-level support for patient services operations under direct supervision. Primary responsibilities include basic data collection, assisting patients with standard inquiries, and facilitating routine logistics to maintain consistent service quality.
Strategic Roles & Responsibilities %
00
Strategic Roles & Responsibilities
Operational Roles & Responsibilities %
100
Operational Roles & Responsibilities
- Collect document and maintain basic patient information ensuring accuracy and completeness Resolve minor issues directly or escalate more complex queries to the appropriate staff members for timely resolution
- Handle routine administrative tasks including processing medical information requests from patients government organizations and external entities ensuring compliance with regulations This also includes managing sick leave approvals verifying required certificates and overseeing the release of medical information for patient
- Support departmental efficiency and patient satisfaction
Minimum Education Required
Bachelor Degree is required, Health related field is preferred
Professional Certifications Required
Medical terminology training is required; PX certificate is preferred/encouraged.
Years of Experience
No prior experience or up to 2 years of related experience in healthcare or a similar field is preferred.
Languages
English:Fully Proficient ; Arabic:Fully Proficient
Functional Competencies
- Due Diligence
- Audit Reporting
- Data Collection
Core Competencies
- Excellence
- Integrity
- Accountability
- Cybersecurity
- Person-Centered Care
Acknowledgement
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Addendum Title
No
Supplemental Work/Experience/Education Information
N/A
Addendum Description
N/A
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