Associate Payments

Job Summary

The purpose of this role is to validate & process payment request received through various internal channels across the bank.

Key Accountabilities

Customer

• Back office – Mostly focused on internal service delivery.
  
  

Internal Process

• Focuses on process accuracy, integrity & efficiency.
  
  

Learning and Development

• Employee to identify training and development needs apart from what is recommended by line manager. Maintain effective work relationships with other individuals/teams within the Bank
  
  

Financial

• Recommends or influences expenditure but has not direct expenditure authority. Primary responsibility is to control cost and prevent wastage
  
  

Operational Procedures

• Review documents received through Documentum and process the payment as per SOP
• Review documents and raise request for missing details as per SOP
• All Online payments which are falling the error queue needs to be validated and formatted per SWIFT standards
• Prepare SWIFT messages for all manual payments as per SOP
• Setup Standing Orders as per request received from branches
• Prepare Manager’s Cheque as per request received from the clients
• Index the documents received from branches and notify dealers for all high value transactions as per SOP
• Prepare accounting entries for AML rejected payments and forward to approver for review and action
• Follow-up with branches to close out any queries raised
• Ensure all payments received are processed within cut-off time and identify areas/process improvement, document them and submit to line manager. Assist with UAT on process/system changes, or as required by internal policy
• Reconcile all related suspense/GL accounts in the required frequency and ensure that all receivables and payables are accounted for in the reconciliation statement
  
  

Education

• Bachelors Degree
  
  

Required Experience

• 2-3 years