Effectively contribute to the growth of Folio3 according to the strategy and plan. Individual(s) in this position will be responsible for playing a key role towards competitor analysis, assisting in conceptualization of new products, engaging cross-functional teams to bring them to realization, in line with the business needs and requirements at hand.
- Facilitate conceptualization of new products or features for development based on customer awareness and/or research.
- Assist Product Managers in conducting App Discoveries, and generate and connect ideas into products, from business to technical aspects.
- Provide perspective and input on value of the product roadmap and backlog, identifying enhancements and adding them to the product backlog.
- Liaise between Product Managers and Design team to create easy-to-use experiences across apps (Mobile, Consumer, ERP etc.). Assist in running service design workshops with key users to develop screen flow and designs.
- Take ownership of product deliverables and enhance feature quality through multiple review and feedback iterations.
- Research, define, suggest prioritization and document product requirements, user stories for feature enhancements of existing and new applications while considering the needs of existing customers, competitive market offerings and overall company strategy.
- Research, understand market trends and technology advancements; and provide recommendations to product manager(s) while incorporating them in Product plans.
- Contribute to the operational planning for the Product solutions team.
- Document defined requirements, user stories, mock-ups/design on in-house WIKI as the source of detailed requirements for development, Q/A and documentation.
- Facilitate cross-functional teams to execute on product development (IT Development, Operations & Business).
- Define metrics to monitor performance of solutions including customer satisfaction surveys.
- Conduct train-the-trainer sessions for internal stakeholders for new product/service releases.
- Participate and own speaking engagements or product demonstrations as needed.
- Support any required RFI/RFP requests, training, tools, collateral, and knowledge bases.
- Energetic, innovative, and dynamic and possesses the ability to understand existing strategy.
- Thinks in future-oriented terms and takes decisive actions today to create and maximize growth opportunities for tomorrow.
- Has a positive and proactive attitude with a primary focus on customer business needs.
- Quality of communication and coordination with team and stakeholders on different issues and problems.
- Eager to learn and gain experience, to become self-sufficient, self-starting on product features and enhancements.
- Ability to take creative approaches to solving challenging problems and meeting tight deadlines.
- Effective communication skills.
- On-time and accurate preparation and delivery of different reports and summaries as per need & requirement.
- On-time progress/delivery against all assignments.
- Satisfactory implementation of all products and systems that satisfy customer business needs and requirements.