Associate Program Manager - HR

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Summary :

The HR Operations team is a strategic partner to HR and helps deliver best in class HR operations delivery. The position serves for Onboarding , Offboarding, Workday assistance , approvals and validations and query resolution to R1 employees. The incumbent is expected to maintain high levels of business acumen for the business line supported its culture, competition, and financial and operational objectives.
The incumbent is also expected to drive and implement HR initiatives to increase organizational effectiveness, build capability and talent of workforce and team, and lead strategy and tactics to positively impact overall business performance and HR metrics

The role also requires strong partnerships across HR function to deliver value-added service to management and employees by assessing and anticipating HR-related needs and creating integrated solutions

Key Responsibilities and Duties:

• Perform & supervise various administrative & specialized HR Operations tasks on Workday from hire to retire
• Ensure validation and timely approval of activities related to employee life cycle in Workday (HRMS)
• Participate in Workday design sessions, configuration, UAT and rollout
• E2E responsibility of Background Verification completion by vendor
• Represent HR Operations in weekly handshake session and new hire orientation sessions
• Regular governance with supplier and key stakeholders in HR
• MIS and decipher meaningful information to assist management decision making
• Ensure adherence to SOP by direct reports, vendors, employees & manage escalation
• Point of contact for the location related compliance

Key Competence

• Min. 5-6 years of HR experience (preferably HR Operations / HR Administrator).
• Experience in Workday is mandatory -min 3 years (including administrative, UAT experience)
• Experience in high volume transaction-based HR Operations setup. Ability to prioritize, execute programs and transactions in a fast-paced environment.
• Working knowledge on both labour and statutory complainces.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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