Associate Project Manager

Location: Remote

Department: Operations

Salary Range: 50K - 70K

Employment Type: Full-Time

About Haven Energy

At Haven, we’re on a mission to accelerate the transition to clean energy by making reliable and affordable power accessible to all. Through strategic partnerships with utilities, non-profits, EPCs, and government agencies, we deploy distributed energy resources at residential and small C&I sites to build virtual power plants (VPPs) at scale. We believe that widespread, decentralized storage is essential to a more resilient and sustainable energy future, come join us.

About the Role

The Associate Project Manager (APM) supports the end-to-end delivery of residential solar and battery projects from sales handoff through installation, inspection, and system activation. You’ll coordinate utility submissions, inspections, homeowner communication, and system monitoring, working closely with Project Managers, installation partners, and utility teams to keep projects on track and customers informed

What You’ll Do

Customer and Installation Communication

• Call homeowners to confirm installation dates, share project updates, and relay details to PMs for material planning.
• Act as a front-line point of contact for inbound calls or emails from sales and customers.
• Conduct onboarding calls and assist homeowners with monitoring application setup and system monitoring.
• Support follow-up for both low and high NPS scores.
• Occasionally contribute to Install of the Week content highlighting customer or project success.
• Depending on location, occasionally visit AHJs or job sites for permit pickups, photos, or minor material deliveries.

Utility and Permitting Coordination

• Prepare and submit meter collar and interconnection requests via SDG&E, PG&E, and SCE portals; track progress in internal systems.
• Follow up with utility reps to confirm submission status and resolve outstanding items.
• Complete Main Panel Upgrade (MPU) submissions across relevant utilities.
• Coordinate with AHJs for permit issuance, inspection scheduling, and job card retrieval.
• Perform occasional physical runs to AHJs or job sites as needed.

Inspection Management

• Request and schedule electrical, building, and fire inspections; process related invoices and communicate details internally.
• Ensure installation partners use internal tools and AHJ portals to schedule building inspections promptly.
• Conduct weekly inspection status checks with installers.
• Coordinate with third-party inspection vendors when required.

System Setup and Monitoring

• Create new Enphase site entries and support monitoring platform setup for solar installations.
• Maintain working knowledge of monitoring tools to assist homeowners post-installation.

What You’ll Bring

• 1–2 years of experience in solar operations, construction coordination, or customer service
• Excellent attention to detail, organization, and follow-through
• Prior exposure to solar + battery installations, especially Tesla, Enphase, or FranklinWH
• Ability to build trust quickly with installers, inspectors, and utility reps
• Comfort using software tools such as HubSpot, Google Workspace, and utility portals
• A proactive attitude and a desire to grow within solar project management

Bonus Points For

• Familiarity with California utilities (PG&E, SCE, SDG&E, LADWP) and AHJ permitting and inspection processes.
• Prior experience working in a fast-growing startup or in a high-volume operations environment

Why Join Haven Energy

• Help homeowners take control of their energy and be part of the transition to a resilient, distributed grid.
• Join a fast-growing, mission-driven company with strong values and real impact.
• Work in a high-trust, high-ownership environment with opportunities to grow.
• Competitive salary, equity, and full benefits package.

Ready to help customers unlock the value of clean energy? Apply now and help us build the systems that power a smarter, more resilient grid.