Associate, Residential & Commercial Leasing

Job Purpose

The Associate, Residential & Commercial Leasing is responsible for promoting, marketing, and leasing available properties to qualified tenants while ensuring a seamless experience throughout the leasing process. The role aims to maximize occupancy and rental income, maintain strong client relationships, and support overall property management objectives.

Roles, Responsibilities, Duties

• Market and promote available residential & commercial units through various channels, including online listings, property portals, social media, and open houses.
• Respond to prospective tenant inquiries, schedule property viewings, and conduct property tours to showcase available units.
• Screen and qualify prospective tenants, ensuring compliance with company and regulatory standards.
• Assist with negotiation of lease terms, renewals, and rent adjustments in alignment with company policy and market conditions.
• Prepare, process, and ensure the accuracy of all leasing documentation, such as lease agreements, addendums, renewals, and termination letters.
• Coordinate tenant move-ins and move-outs, ensuring all administrative tasks and inspections are properly completed.
• Maintain up-to-date records of tenant interactions, leasing activity, and occupancy status in the leasing management system.
• Conduct regular market research to remain informed of competitor offerings, pricing, and industry trends.
• Assist the property management team in resolving tenant inquiries, complaints, and maintenance requests.
• Support the collection of required documentation and deposits, coordinating with finance and legal teams when necessary.
• Build and maintain positive relationships with tenants to encourage renewals and minimize vacancies.
• Represent the company at property expos, community events, and networking opportunities as required.
• Adhere to all legal requirements and company policies regarding leasing procedures and tenant interactions.

Qualification:

• Bachelor’s degree in Business Administration, Real Estate, Marketing, or related field preferred.
• Real Estate or Leasing Agent certification (advantageous).

Experience and Competencies:

• Minimum 2-3 years’ experience in residential & commercial leasing, real estate sales, or property management.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Detail-oriented with strong organizational and administrative skills.
• Proficient in MS Office and property/leasing management software.
• Ability to work effectively both independently and as part of a team.
• High standard of professionalism and integrity.
• Proactive, energetic, and results-driven approach.