Associate - Sales Development Representative

About The Role

We’re looking for a Sales Development Support Associate to join our growing Sales team.

This entry-level role is ideal for fresh graduates or early-career professionals who are eager to learn the fundamentals of B2B sales, lead nurturing, and CRM management in a fast-paced tech environment.

You’ll play a vital role in supporting our Sales Development Representatives (SDRs) — helping manage follow-ups, track leads, and ensure prospects receive timely and personalized communication.

Key Responsibilities

• Completion Management & Nurturing
• Handle follow-ups for “Not Now” and other pending leads
• Maintain accurate lifecycle stages, notes, and contact information in the CRM
• Conduct research to personalize outreach and re-engage prospects
• Support for Cold Calling SDRs
• Act as a bridge between active SDRs and prospects that require nurturing or extra support
• Assist in scheduling meetings, sending sales resources, and logging communications
• Training & Development
• Receive hands-on training in sales communication, cold calling, and market understanding
• Participate in supervised cold-calling sessions for learning and skill testing
• Data Management & Reporting
• Keep lead and prospect data accurate and up to date
• Track daily outcomes and assist in generating simple performance reports
• Collaboration & Growth
• Collaborate with senior SDRs and sales managers to understand buyer segments and messaging
• Join regular training sessions to build product knowledge and outreach effectiveness
  
  

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 0–2 years of experience (fresh graduates are encouraged to apply)
• Basic understanding of sales or customer service is a plus
• Comfortable using CRM tools like HubSpot, Salesforce, or willing to learn quickly
• Proficient in English communication (written and verbal)
• Organized, detail-oriented, and self-motivated
• Able to manage time effectively and follow structured workflows
  
  

Preferred Skills

• Strong problem-solving and critical-thinking abilities
• Familiarity with Zoom, Slack, and Google Workspace
• Positive attitude with a desire to learn and grow within the Sales function
  
  

Why Join Us

• Opportunity to learn directly from experienced SDRs and Sales Managers
• Supportive environment focused on mentorship and skill development
• Strong potential to grow into a full SDR role based on performance
• Competitive compensation and career advancement opportunities
  
  

Job Type

• Full-time | Entry-Level | Non-Cold Calling Role
  
  

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