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KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
1. Associate’s degree in Information Systems, Business, Engineering or related technical field (or equivalent job experience)
2. Two (2) years of network or server build/support experience in an enterprise environment. (includes MS Windows/AD experience. Linux, VMWare, and/or security experience desirable.)
3. Ability to communicate effectively and provide excellent customer service.
4. Basic knowledge of data center hardware/software, and other industry best practices
5. Working knowledge of enterprise server/storage solutions (including topics such as e-mail, software distribution, anti-virus, backup solutions, remote access)
6. Working knowledge of endpoint hardware and software.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
1. B.S. degree in Information Systems, Engineering, Business or related field of study
2. Four (4) or more years’ experience working with server, storage and security technology
3. MCSE/Server+ or other related technical certifications
4. Good analytical and technical troubleshooting skills
5. Excellent communication and outstanding customer service skills
6. Strong knowledge of virtual server or data center technologies. Working knowledge of storage or server technologies.
7. Experience in Healthcare facility
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