We are seeking enthusiastic and motivated fresh graduates to join our Infrastructure & Application Support team. The selected candidate will support enterprise environments across Windows, Linux/Unix, VMware virtualization, Oracle, SQL Server, and IIS platforms. This role provides hands-on exposure to system administration, database support, and infrastructure operations.
Responsibilities
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Provide L1 technical support for Windows and/or Linux/Unix servers.
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Monitor system health, performance, and availability.
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Assist in managing VMware virtual machines and infrastructure.
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Support database environments (Oracle and/or SQL Server) including basic troubleshooting and monitoring.
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Administer and support IIS web servers and hosted applications.
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Perform routine system checks, backups, patching, and updates.
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Troubleshoot incidents and escalate complex issues to senior engineers.
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Maintain documentation for configurations, processes, and incident logs.
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Collaborate with cross-functional teams to ensure system uptime and stability.
Requirements
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Bachelor’s degree in Computer Science, IT, Software Engineering, or related field.
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0–1+ year of internship or professional experience in IT infrastructure or support.
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Basic knowledge in at least one of the following tracks:
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Windows Server + VMware
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Linux/Unix + Oracle Database
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Windows Server + SQL Server + IIS
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Understanding of operating systems, networking fundamentals, and server concepts.
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Familiarity with virtualization concepts and database basics is a plus.
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Strong problem-solving and communication skills.