Assist in the deployment, configuration, and testing of IT infrastructure components, including servers, networking equipment, and security appliances (e.g., Sophos, Fortinet).
Maintain accurate and detailed documentation for client environments, including network diagrams, site survey reports, and project handover manuals.
Act as the first point of contact for technical queries during the project implementation phase, resolving standard configuration issues and escalating complex problems to Senior Consultants.
Support the planning and execution of IT projects by tracking milestones and ensuring all technical prerequisites are met before on-site visits.
Actively work toward obtaining relevant industry certifications and staying updated on emerging technologies to provide better value to clients and the internal team.
Job Requirements
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
Experience with specific technologies (e.g., Active Directory, cloud computing platforms).
IT certifications (e.g., MCSA, CCNA).
Strong understanding of computer hardware and software.
Ability to work independently and as part of a team.