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Asst Director Talent Development
Coachella, United States
SUMMARY:
The Assistant Director Talent Development plays a strategic role in driving workforce growth, performance, and organizational effectiveness. This position leads to the design and delivery of scalable learning initiatives, leadership development programs, and talent learner strategies that align with business objectives and foster a culture of continuous improvement. In addition, we strive to deliver our Service with HEART Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
- Partner with senior leaders to assess talent needs and align development strategies with business goals
- Lead the design and implementation of enterprise-wide learning programs, including onboarding, leadership development, and career pathing
- Develop and facilitate high-impact workshops, coaching sessions, and learning experiences for employees at all levels
- Curate and manage digital learning platforms and content libraries
- Support performance management cycles, including goal setting, feedback, and development planning
- Drive succession planning and high-potential identification processes
- Use qualitative and quantitative data to measure program effectiveness and inform continuous improvement
- Report on KPIs and ROI of talent initiatives to executive stakeholders
- Champion DEI principles and embed inclusive practices into all development efforts
- Support management initiatives through targeted learning and communication strategies
- Conduct business needs analysis to identify training gaps and determine appropriate learning solutions.
- Create compelling and interactive learning content that is engaging, visually appealing, and aligned with learning objectives.
- Stay current with emerging trends and technologies in instructional design and e-learning.
- Develop and implement assessment instruments to measure the effectiveness of training programs and the transfer of knowledge to the job.
- Analyze data and provide recommendations for program improvements to management.
- Administer and manage content within the Learning Management System (LMS), track learner progress, and generate reports on training effectiveness.
- Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
- Follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
- Excellent written and verbal communication skills, with a proven ability to translate complex information into clear, concise, and engaging content.
- Strong project management and organizational skills, with keen attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- A creative and innovative mindset, with a passion for designing effective learning solutions.
- Perform any other duties that may be assigned from time to time.
SUPERVISORY RESPONSIBILITIES:
There are no supervisory responsibilities for this role.
EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):
- Bachelor's degree in organizational development, HR, Psychology, or related field (master's preferred)
- 7+ years of experience in talent development, learning & development, or organizational effectiveness
- Proven success in designing and scaling leadership development programs
- Strong facilitation, coaching, and stakeholder engagement skills
- Experience with learning technologies, LMS platforms, and digital content creation
- Analytical mindset with ability to translate data into actionable insights
- Experience in the gaming or hospitality industry is highly preferred.
- Tribal Gaming experience highly preferred.
- Experience working in a tribal organization is a plus.
CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:
- Strong knowledge of learning management systems (LMS) administration.
- Strategic thinker with a bias for action
- Exceptional communicator and relationship builder
- Comfortable navigating ambiguity and driving change
- Passionate about employee growth and organizational excellence
- Proficiency with Microsoft Office Suite and other productivity tools.
- Must pass periodic random drug screens.
- Must be able to pass background suitability investigation.
- Must obtain a Tribal Gaming License.
- Must provide proof of eligibility to work in the United States within 72 hours of employment
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Multiple locations.
- Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
- Must be available for emergency calls 24/7.
- Must be available to work weekend and holidays.
- Some enterprises are gaming facilities.
- Some enterprises are not a smoke-free environment.
- Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
INDIAN PREFERENCE ACT:
The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:
1. Tribal Members
2. Other Native Americans
3. All other ethnic groups
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