Asst. Manager - Inventory & Sales Support

JOB PURPOSE

We are seeking a proactive and organized Assistant Manager – Sales Operations to support our Sales Team. The position is responsible for inventory management, documentation, stakeholder coordination, and cross-border transaction tracking, ensuring seamless operational execution and sales enablement.

JOB DESCRIPTION

Inventory Management & CRM Maintenance

1. Maintain and update real-time inventory within the CRM system, including unit availability, pricing, and buyer payment terms.
2. Ensure accurate and updated information is accessible to the Sales Team.
3. Coordinate with internal teams and developers to secure approvals for customized discounts or payment plans as requested by prospective buyers.

Cross-Border Payment Oversight

1. Manage and monitor all payment processes in accordance with approved SOPs.
2. Ensure clear visibility of payment procedures to Sales Representatives.
3. Coordinate with Finance & Accounts teams to confirm receipts and maintain records of all transactions.

On-Ground Support & Site Representation

1. Act as the representative of the Sales Team.
2. Conduct site visits, support client walkthroughs, and address buyer queries directly or via their appointed representatives.
3. Ensure timely and accurate communication with clients regarding documentation and project updates.

Stakeholder & Process Management

1. Serve as the liaison between internal stakeholders (marketing, legal, finance, etc.) and the Sales Team to ensure smooth execution of SOPs.
2. Identify and resolve roadblocks impeding operational flow or stakeholder coordination.
3. Communicate clear instructions and task ownership to all concerned parties.

Policy & Project Knowledge Management

1. Remain up to date on all policy updates, project collateral, pricing changes, payment plan revisions, and new feature launches.
2. Ensure such updates are disseminated promptly and accurately to the relevant teams and individuals.

JOB REQUIREMENT:

Key Competencies

• Technical Skills: Proficiency in CRM systems, Microsoft Office, cloud-based collaboration tools, and payment tracking software.
• Communication Skills: Strong written and verbal communication in English and Urdu; capable of managing formal correspondence via email and WhatsApp.
• Operational Mindset: Detail-oriented, organized, and efficient in managing cross-functional workflows and SOP compliance.
• Tech-Savvy: Ability to adapt to new systems, maintain digital records, and optimize sales operations through technology.

Qualifications

• Bachelor’s degree in business administration, Operations, Real Estate, or a related field.

Experience

• 3–5 years in sales operations, CRM handling, or cross-functional coordination roles; real estate background preferred.

Knowledge

• Proficiency in CRM systems, Microsoft Office, cloud-based collaboration tools, and payment tracking software.

Traits

• Business Focused, Strategic Orientation, Innovative, Go Getter