Asst. Operation Manager

1. Center Operations Management

• Ensure smooth day-to-day operations of all training centers.
• Monitor batch scheduling, trainer allocation, classroom readiness, and infrastructure upkeep.
• Ensure proper implementation of SOPs, training guidelines, and operational standards at every center.
• Coordinate with Center Managers/Coordinators to resolve operational gaps.

2. Enrollment & Mobilization Oversight

• daily/weekly mobilization activities to achieve enrollment targets.
• Track counsellor and mobilizer performance.
• Ensure proper counselling process, documentation, and submission of candidate forms.

3. Training Quality & Compliance

• Ensure adherence to training curriculum, session plans, and assessment standards.
• Monitor trainer performance, class engagement, and attendance (target 75%+).
• Conduct surprise audits, class observations, and quality checks.
• Ensure compliance with NSQF, SSC standards, and project-specific guidelines (if applicable).

4. Placement & Tracking Support

• Monitor placement team performance and ensure monthly placement targets are met.
• Build and maintain relationships with industry partners and employers.
• Oversee post-placement tracking, retention, and documentation.

5. MIS, Reporting & Documentation

• Ensure timely and accurate data entry in MIS by center teams.
• Review daily/weekly reports on enrollment, training progress, placements, and center performance.
• Prepare consolidated reports for management review.
• Ensure documentation (attendance, batch files, assessment records) is complete and audit-ready.

6. Team Management & Coordination

• Support Center Managers, trainers, and mobilizers in resolving operational issues.
• Conduct weekly review meetings with center teams.
• Provide guidance, mentoring, and performance feedback to staff.

7. Stakeholder Coordination

• Coordinate with funding partners, government bodies, SSCs, and other stakeholders as required.
• Support in organizing events, assessments, employer visits, and center audits.

8. Budget & Resource Management

• Monitor utilization of resources (training kits, tools, logistics).
• Ensure cost-effective operations within approved budgets.
• Maintain vendor coordination for timely supply of materials.

9. Compliance, Safety & Governance

• Ensure compliance with organizational policies, HR guidelines, and statutory norms.
• Maintain safe, disciplined, and learner-friendly environment at centers.
• Address grievances of staff and students promptly.

10. Continuous Improvement & Innovation

• Identify operational challenges and propose solutions to increase efficiency.
• Implement best practices across centers.
• Support management in new project rollouts, expansions, and pilots.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person