Audiology Clinic Coordinator

At Augustana College, we don’t just educate students - we empower them. As a nationally recognized college of the liberal arts and sciences, we invest in engaged learning, maximizing student potential, and building strong community partnerships, the driving forces of our Bold & Boundless Strategic Plan (2024-29).

For our 2,500 students, Augustana offers a collaborative and student-focused environment, in which faculty and staff play an active role in shaping futures through hands-on learning, mentorship and leadership development. Located on a scenic, wooded campus in Rock Island, Illinois, Augustana is part of the vibrant Quad-Cities metropolitan area (pop. 470,000), about a 3-hour drive from Chicago.

We seek mission-driven professionals who are passionate about student success, innovation and making an impact. If you thrive in an environment that values curiosity, collaboration and the power of transformative education, we invite you to bring your talents to Augustana.

Employees at Augustana enjoy an excellent benefit package including medical, retirement, generous paid time off, tuition benefits for employees and their family members, and much more.

Job Title: Audiology Clinic Coordinator

Status: Non-Exempt, Part-time 12 month

Wage Grade: 720

Reports To : Roseman Center Director

Overview: The Audiology Clinic Coordinator serves as the primary point of contact and administrative anchor for our clinic. This role is responsible for ensuring a seamless patient experience—from initial scheduling to final billing—while managing the complex financial and insurance workflows associated with audiological care, medical procedures, and hearing device technology.

Key Responsibilities:

• Scheduling client appointments and maintaining clinic calendar
• Registering new patients and updating client information, including intake forms and insurance details
• Maintaining billing and reports via an electronic medical record system
• Preparing and sending bills and invoices to patients for medical procedures and equipment and communicating with clients by phone, email, or written communication
• Coordinating payment and insurance claims
• Calculating payments for services like procedures, tests, and devices
• Assisting with validation and enrollment in insurance reimbursement
• Making payments and monitoring accounts with equipment vendors
• Assisting audiologist with establishing price lists for services and preparing billing documents for clients
  
  
  

Requirements

Required Skills & Qualifications

• Bachelor Degree required, Degree in health-care related field preferred
• Exceptional ability to prioritize tasks and manage scheduling complexities to maintain optimal clinic flow and minimize patient wait times
• Ability to execute diverse administrative tasks and ensure the integrity and organization of all clinic documentation and files
• Excellent verbal and written communication skills
• Ability to interact professionally with a diverse range of people including clients, families, colleagues, and students
• Excellent verbal and written communication skills
• Ability to interact professionally with a diverse range of people including clients, families, colleagues, and students
• Ability to manage time effectively and handle detailed paperwork and data entry
• Ability to handle interruptions, resolve issues independently, proactively seek tasks
• Proficiency with office scheduling and billing software and electronic medical records
  
  
  

Preferred Qualifications:

• Proven experience in medical billing within a clinical setting
  
  
  

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job an employee must be able to lift 25 pounds on a frequent basis. Also required is the ability to listen, hear, speak, read, climb stairs, bend, stoop, and stand for intermittently long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to use a computer to accomplish a variety of job tasks.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Note : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Pay and Benefits: The budgeted compensation for this position is $15.45 - $16.00/hour based upon education, experience, skills, and abilities.

Hours: This role averages 16 hours per week typically spread across 3 days per week. Candidate will have flexibility to work with their manager to set a consistent schedule to accommodate both organizational needs and the selected candidate's availability. Office hours are M - F, 8am - 4:30pm.

Augustana College offers a competitive and comprehensive benefit package to its employees to ensure our team is well cared for. Benefits include:

• Medical, Dental, Vision insurance and other supplemental benefit programs
• Retirement plan including eligibility to receive up to 7% contribution from the College.
• Generous holiday and paid time off program
• Company sponsored short-term and long-term disability benefits as use of college facilities including a wellness center, gym and recreation center.
• Tuition benefits for employees and their family members
• You can learn more about our benefits program at our Benefits Website.
  
  
  

EEO Statement : Augustana College is an Equal Opportunity Employer. Augustana College provides equal opportunity to all qualified employees and applicants without regard to race, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, and any other category protected by federal, state, or local law.

Application Instructions:

Interested applicants should submit a cover letter, resume, and names of 3 references. Review of applications will begin immediately. Applicants must be legally authorized to work in the United States; this position is not eligible for visa sponsorship.