Authorization & Virtual Medical Assistant

Position: Authorization & Virtual Medical Assistant
Shift: Night Shift (07:00 PM – 04:00 AM)
Location: On-site
Job Type: Full-time

We are hiring Fresher & Experienced Authorization / Virtual Medical Assistant candidates to support USA Doctors’ Offices. The role involves insurance verification, prior authorization, and front-desk coordination.

Key Responsibilities

• Verify patient insurance eligibility and benefits through US insurance portals.
• Assist in prior authorization requests for procedures, medications, and referrals.
• Coordinate with insurance companies, pharmacies, and provider offices.
• Handle patient referrals and follow up on authorization status.
• Perform patient data entry and update records in EMR/EHR systems.
• Support medication refill requests and follow-ups with pharmacies.
• Schedule appointments and send appointment reminders to patients.
• Maintain accurate documentation and track authorization outcomes.
• Communicate professionally with US healthcare staff and patients.

Requirements

• Excellent English communication skills (verbal & written).
• Basic understanding of US healthcare workflows (training provided for freshers).
• Familiarity with insurance portals / EMR / EHR is a plus.
• Fresh Graduates are encouraged to apply.
• Prior experience as VMA, Medical Assistant, or Authorization Specialist is an advantage.

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you available to work from 7:00 PM to 4:00 AM?

Education:

• Bachelor's (Preferred)

Location:

• Lahore (Preferred)

Work Location: In person