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Auto Loans Direct Sales Supervisor (3980)
KEY ACCOUNTABILITIES:
- Implement the sales plan set for the Auto Loans team and supervise the team towards achieving the set business goals and targets.
- Track the performance of the Auto Loans officers, in addition to monitoring their productivity, training and work on developing their skills on the job to achieve the set goals.
- Promote EGBANK Auto Loans products through direct and cross selling to achieve the bank’s goals and increase its market share.
- Maintain a strong relationship with EGBANK Auto Loans customers and ensures that service quality exceeds customers’ expectations and fulfills their needs on a level that ensures preserving those customers.
- Adhere to the bank policies, procedures and instructions and practice the required controls in order to avoid any fraudulence.
- Gather feedback from the local market needs and the offers presented by the other competitors, and provide suggestions and enhancements to the Auto Loans Manager.
- Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures.
- Implement the approved department policies, and procedures and monitor adherence so that work is carried out in a controlled manner.
- Supervise the team to implement the day-to-day operations assigned for the department to ensure compliance with the established policies and procedures.
- Comply with all relevant CBE regulations, banking laws, AML regulations and internal EG Bank policies and code of conduct to maintain EG Bank’s sound legal position and mitigate any potential risks
Qualifications and Experience:
- Bachelor’s degree in Business Administration, Commerce or its equivalence.
- 3 to 6 years of experience in the sales field
Skills:
- Good command of English and Arabic languages (written and spoken)
- Good leadership, decision making and negotiation skills
- Good communication skills
- Sales & Target Oriented, ability to plan and set deadlines
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