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Job Purpose:

To perform mechanical repairs, maintenance, and servicing of BAIC vehicles in accordance with manufacturer standards, ensuring high-quality workmanship, customer satisfaction, and workshop efficiency.

Key Responsibilities:

1. Vehicle Diagnosis and Repair

  • Inspect, diagnose, and repair mechanical issues in BAIC vehicles, including engine, transmission, suspension, steering, brakes, and air conditioning systems.
  • Perform scheduled maintenance and preventive servicing as per company and manufacturer guidelines.
  • Use diagnostic tools and equipment to identify technical issues accurately.
  • Ensure all repairs are completed within specified timeframes and quality standards.

2. Workshop Operations

  • Follow standard operating procedures (SOPs) for job card management, parts requests, and repair documentation.
  • Coordinate with the Service Advisor and Workshop Supervisor for job updates and approvals.
  • Ensure the correct use and maintenance of workshop tools and equipment.
  • Maintain cleanliness and safety standards within the assigned work area.

3. Quality and Safety Compliance

  • Perform quality checks on completed jobs before vehicle delivery.
  • Adhere to BAIC’s service standards and health & safety regulations.
  • Report any safety hazards, faulty tools, or equipment malfunctions immediately to the Workshop Supervisor.
  • Ensure compliance with environmental and waste disposal regulations.

4. Customer Service Support

  • Support the Service Advisor in explaining technical issues or repair requirements when necessary.
  • Maintain a professional and cooperative attitude when dealing with customers and team members.
  • Strive to achieve high customer satisfaction ratings through quality service and attention to detail.

5. Continuous Improvement

  • Attend technical training sessions conducted by BAIC or the company to stay updated on latest models and technologies.
  • Suggest improvements to enhance workshop efficiency and repair turnaround time.
  • Share technical knowledge with junior mechanics or apprentices as part of skill development.

Qualifications and Experience:

  • Diploma or Certificate in Automobile Engineering or equivalent trade qualification.
  • Minimum 3–5 years of experience as an Auto Mechanic, preferably in a dealership environment.
  • Prior experience working with Chinese vehicle brands (MG, Changan, GAC, etc.) will be an advantage.
  • Strong knowledge of automotive mechanical, electrical, and diagnostic systems.
  • Valid UAE driving license is preferred.

Job Type: Full-time

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