Auto Rental Liability Litigation Claims Specialist

Zurich North America is currently hiring an Auto Litigation Claims Specialist to join our Auto Rental Liability team.

At Zurich North America Claims, we prioritize work-life balance and flexibility to support your career and personal goals. Our hybrid work model is thoughtfully designed to offer employees flexibility in choosing their preferred work location while fostering meaningful in-person connections and collaborative opportunities. While this model emphasizes autonomy, occasional in-office attendance may be required.

The selected candidate should be able to report to one of our major claims hub offices on a hybrid work schedule: Atlanta, GA; Addison, TX; Omaha, NE; Overland Park, KS; Schaumburg, IL; Gold River, CA.

Under moderate supervision, the Auto Litigation Claims Specialist will manage multi-party commercial line rental liability claims of low to moderate complexity and exposure within specific authority limits. This role adheres to established claims-handling protocols, delivering efficient, customer-focused service.

Basic Qualifications:

• Bachelor’s Degree with 3 or more years of experience in Claims or Insurance
  OR
• Zurich Certified Insurance Apprentice (including an Associate Degree) with 3 or more years of experience in Claims or Insurance
  OR
• Completion of the Zurich Claims Training Program with 2 or more years of experience in Claims or Insurance
  OR
• High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

Preferred Qualifications:

• 3 or more years of experience managing commercial auto claims, with a focus on litigated files
• Expertise in handling rental liability Claims
• Strong background in handling bodily injury claims
• In-depth knowledge of uninsured and underinsured motorist (UM/UIM) coverage
• Exceptional verbal and written communication skills, with the ability to convey complex information clearly
• Demonstrated strength in analytical thinking, critical problem-solving, and sound decision-making
• Proven ability to manage time effectively, prioritize tasks, and handle multiple assignments in a fast-paced environment
• Collaborative team player with experience building effective cross-functional relationships
• Skilled at articulating complex financial and actuarial concepts to both technical and non-technical stakeholders
• Adept at evaluating claim scope and exposure, particularly for moderately complex cases
• Solid understanding of indemnity and expense reserving processes to support accurate exposure analysis
• Expertise in developing and executing strategic negotiation approaches for efficient claim resolution

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Omaha, AM - Addison, AM - Atlanta, AM - Gold River, AM - Overland Park, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID