Automotive Claims Adjuster

Job Overview
Join our dynamic team as an Automotive Claims Adjuster, where you will play a vital role in evaluating and managing auto insurance claims related to vehicle damages and accidents. This energetic position offers the opportunity to utilize your mechanical knowledge, negotiation skills, and automotive expertise to deliver exceptional service and fair resolutions. As an Automotive Claims Adjuster, you will be the key point of contact for policyholders, repair shops, and vendors, ensuring claims are processed efficiently and accurately while maintaining high standards of integrity and professionalism.

Duties

• Investigate auto insurance claims by reviewing accident reports, repair estimates, and vehicle damage assessments.
• Conduct thorough analysis of claims to determine coverage eligibility and liability.
• Negotiate settlements with policyholders, repair shops, and other involved parties to reach fair and timely resolutions.
• Collaborate with auto body repair shops, automotive repair technicians, and auto restoration specialists to assess repair needs and costs.
• Utilize auto estimating tools and underwriting guidelines to evaluate damages and establish claim values.
• Oversee the auto service process from initial assessment through final resolution, ensuring compliance with company policies.
• Document all claim activities meticulously in claims management systems, including detailed notes on negotiations, inspections, and approvals.

Qualifications

• Must know CCC and Mitchell estimation software.
• Proven experience in negotiation within an insurance or automotive environment.
• Strong mechanical knowledge of vehicle systems, auto body repair techniques, and automotive repairs.
• Familiarity with underwriting principles related to auto insurance policies.
• Experience with auto estimating software and auto service management tools.
• Knowledge of auto restoration processes and auto body shop operations.
• Excellent analysis skills to interpret damage reports, repair estimates, and policy details.
• Ability to communicate effectively with clients, repair shops, and internal teams to facilitate smooth claim resolutions.
• Prior experience in service writing or automotive service management is a plus. Join us if you're passionate about delivering outstanding customer service while leveraging your automotive expertise! This role offers a vibrant environment where your skills make a real difference in helping people get back on the road confidently.

Pay: $59,611.07 - $71,789.68 per year

Work Location: In person