1220 W National Rd., Vandalia, OH 45377

Automotive Service Advisor / Writer

Full-Time Position

Experience Required

Competitive Individual and Total Shop Performance Compensation
$80,000 - $130,000 Annually

Are you currently working as a Service Advisor? Are you a top performer? Are you earning in excess of $100,000 per year? Joseph Airport Hyundai is seeking an experienced, customer-focused Service Advisor to join our high-volume Hyundai service department. The ideal candidate is organized, professional, and capable of managing multiple tasks while delivering exceptional service.

Why Joseph Airport Hyundai?

• 
  Reputation for Excellence: We’re known for integrity, transparency, and top-tier customer service
• State-of-the-Art Facility
• Supportive Culture: We invest in our people with ongoing training and career development
• Hyundai Assurance & Lifetime Warranty: Our service team supports programs that build long-term customer trust

Benefits:

• 
  Competitive Individual and total shop performance compensation.
• $80,000 - $130,000 annually
• Medical, dental, and vision insurance.
• Paid vacation and holidays.
• 401(k) with company match.
• Ongoing training and career advancement opportunities.
• Company outings and functions.

Responsibilities:

• Greet customers and accurately document vehicle concerns.
• Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.
• Prepare repair orders and provide cost estimates.
• Communicate repair status and completion timelines to customers.
• Coordinate with technicians to ensure efficient workflow.
• Review completed repairs with customers and explain services performed.
• Maintain high levels of customer satisfaction and retention.

Qualifications:

• 
  Previous Service Advisor experience required.
• Automotive dealership experience, especially with import brands, is a plus.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Proficiency with Reynolds & Reynolds and X-Time helpful.
• Valid driver's license and acceptable driving record.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

Apply Today!
If you are motivated, customer-focused, and thrive in a busy dealership environment, we encourage you to apply and become part of our growing team.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.