AWM, Marcus by Goldman Sachs, Account Opening & Strategic Growth, Product Management, Associate Richardson, TX

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs is the firm's direct-to-consumer business. Marcus combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

YOUR IMPACT

Are you a consumer-oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences?

Goldman Sachs is looking for a Product Manager to focus on Account Opening and Strategic Growth within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision-making across cross functional groups

As a Product Manager, you will be responsible for the ideation, build and launch for new product and features. You will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.

Within the realm of Account Opening and Strategic Growth, your mission is to build and deploy a digital onboarding funnel that minimizes friction for the customer and maximizes conversion. You will use analytics to monitor the conversion of prospects into customers, flag areas within the funnel for improvement, and work with engineers to build the requirements to close the gap. You will have to make decisions that balance the user experience with the bank’s requirements to combat fraud, money laundering, and other types of risks with regulatory impact.

This is an opportunity to make an impact – delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead cross functional teams to define and design differentiated products and experiences across the customer cycle.
• Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences
• Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
• Research industry trends and features to develop and pitch recommendations for the product roadmap
• Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers
• Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
• Interface with our customers to build delightful experiences
• Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world-class customer experience

BASIC QUALIFICATIONS

• 3+ years of product management experience in a fast-paced, agile product development environment
• Experience leading cross functional teams and managing/launching successful products
• Proven analytical skills and problem solving ability paired with meticulous attention to detail
• Self-motivated and proactive team player who takes ownership of and accountability for projects
• Strong organizational skills with an ability to effectively manage competing priorities
• Strong relationship-building skills
• Ability to communicate complex issues to a wide array of internal stakeholders
• Desire to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities
• Proficient in Excel, PowerPoint, JIRA, Confluence (or similar tools)
• Bachelors/Undergraduate Degree

PREFERRED QUALIFICATIONS

• Experience owning a product roadmap
• Experience with customer-facing communications
• Prior consumer banking/financial services experience
• Experience with account creation

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.