B2B Manager - F&B/Hospitality

Position Summary:
The B2B Manager role includes fostering strong business relationships, driving sales, and ensuring long-term success for the company with all our B2B customers.

1. Business Development:

• Identify new business opportunities and partnerships.
• Develop strategies to attract new clients and retain existing ones.

2. Account Management:

• Build and maintain strong relationships with all clients.
• Understand client needs and provide solutions.
• Ensure client satisfaction and retention.

3. Sales and Marketing:

• Develop and implement sales strategies to increase company sales via B2B channel.
• Collaborate with marketing teams.
• Monitor market trends and competitor activities.

4. Negotiation:

• Negotiate contracts and agreements with clients.
• Ensure favorable terms for the company while maintaining strong relationships.

5. Team Management:

• Lead and coach the B2B team.
• Set goals and targets for the B2B team and enhance performance.
• Provide guidance and support to team members.

6. Data Analysis:

• Analyze sales data and client feedback.
• Use data to identify trends and opportunities for growth.
• Make data-driven decisions to improve performance.

7. Communication:

• Communicate effectively with clients, team members, and other departments.
• Present reports and updates to senior management.

8. Strategy Development:

• Develop long-term business strategies to drive growth.
• Identify areas for improvement and implement necessary changes.

9. Risk Management:

• Identify and mitigate potential risks to business relationships.
• Ensure compliance with regulations and company policies.

10. Customer Service:

• Address client concerns and resolve issues in a timely manner.
• Ensure a high level of customer satisfaction.

11. Industry Knowledge:

• Stay updated on industry trends and best practices.
• Use industry knowledge to anticipate changes and adapt strategies accordingly.

12. Budget Management:

• Manage budgets for sales, marketing, and client management activities.
• Ensure expenditures are in line with company goals and objectives.

Critical Skills and Competencies:

• 5 years in food industry
• Very passionate about work
• Strong networker
• Excellent background in customer service
• Good leadership skills, team leader, motivator
• Excellent interpersonal and communication skills
• Customer-focused
• Food safety knowledge
• Effective decision-making and problem-solving skills
• Fluent in both Arabic and English

Job Types: Full-time, Contract

Experience:

• hospitality : 10 years (Required)