B2C Advisor

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Key Responsibilities

Generate and manage inbound sales inquiries across multiple channels (calls, emails, chat, walk-ins, referrals, events).
Provide consultative guidance on company formation, licensing options, visa eligibility, and regulatory frameworks.
Qualify leads, address objections, and close deals efficiently to maintain high conversion rates.
Ensure timely follow-up and accurate CRM (Zoho) updates on lead status, actions, and client notes.
Respond promptly to client communications across phone, email, WhatsApp, and face-to-face interactions in line with SLA standards.
Collaborate with internal teams to ensure smooth handling of documentation and service delivery.
Represent the company at networking events, exhibitions, and partner activations to build new pipelines.
Deliver accurate information on license packages, pricing, timelines, and setup processes tailored to client needs.
Prepare monthly performance reports covering leads, conversions, and targets.
Act as a brand ambassador, maintaining professionalism, grooming standards, and business etiquette.
Encourage client satisfaction and positive online reviews to strengthen the company’s reputation.

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