A Back Office Sales role supports the sales team by handling the operational, administrative, and coordination tasks that help sales activities run smoothly. Unlike front-line sales executives who directly meet customers and close deals, back office sales staff mainly work behind the scenes.
Main Responsibilities
- Preparing quotations, proposals, and invoices
- Processing customer orders and maintaining sales records
- Coordinating with customers through email or phone for follow-ups
- Updating CRM or ERP systems with sales data
- Supporting the sales team with documentation and reports
- Coordinating with logistics, warehouse, finance, and procurement teams
- Tracking payments, deliveries, and order status
- Handling customer queries related to orders or documentation
- Preparing daily, weekly, and monthly sales reports
Key Skills Required
- Good communication skills
- Strong knowledge of MS Excel, Word, and email handling
- Attention to detail and documentation accuracy
- Organizational and multitasking abilities
- Basic understanding of sales processes
- Customer handling and coordination skills
- ERP/CRM software knowledge is an advantage
Typical Qualifications
- Bachelor’s degree or diploma in Business Administration, Commerce, or related field
- 1–3 years of experience in sales coordination or office administration (varies by company)
Application Question(s):
- Can you join immediately?
- Are you willing to relocate to Abu Dhabi?
- Do you agree for the salary starting with AED 3,000?
Work Location: In person