Baggage Handling Systems Foreman - Aviation Department

In 2025, more than 52 million passengers traveled through Phoenix Sky Harbor International Airport (PHX), making it one of the busiest airports in the United States and a key hub in the nation's fifth-largest city. PHX is the largest of three airports in the Phoenix Airport System, which also includes Deer Valley and Goodyear airports, operated by the City of Phoenix Aviation Department (AVN). Together, these airports generate an annual economic impact of over $44 billion.

The Aviation Department is seeking to fill a Baggage Systems Supervisor position. This position will oversee the operation and maintenance of an airport's baggage handling system (BHS), ensuring its optimal functionality. This is achieved by managing a team of technicians responsible for performing preventative maintenance, troubleshooting issues, and repairing malfunctions within the complex conveyor belt network that transports luggage throughout the terminal. The position also assists in overseeing the operation and maintenance (O&M) contract that supports these initiatives. The primary objective is to ensure the effective operation and maintenance of the equipment, thereby minimizing downtime and maximizing the lifespan of assets

Additionally, the role involves maintaining automated equipment related to the BHS systems and hardware, including Data Archival Systems, Graphics Servers, Intranet Applications, Programmable Logic Controllers (PLC), and other devices integrated within the BHS network architecture.

Duties include:

• Assist Transportation and Security Administration (TSA) with the evaluation, selection, acquisition, and installation of Baggage Handling System (BHS) hardware, software, and vender specific communications protocols.
• Provide hardware, software, and communications problem analysis support including evaluating conveyor locations and developing an engineered solution.
• Write proposals and generate specifications relating to procurement of automated systems.
• Provide technical assistance to management for best practices, and generation of proposals.
• Troubleshoot hardware and software failures for airport baggage handling equipment, including software, electrical issues and relay logic controls, digital, and/or analog circuits.
• Lead a team of technicians in the performance of routine inspections, preventative maintenance, and corrective repairs on all BHS components, including conveyors, scanners, sorting machines, and loading bridges.
• Ensure that all maintenance tasks are completed promptly and in compliance with operational standards and schedules.
• Diagnose system malfunctions, identify root causes, and work with in-house or external vendors to resolve issues efficiently.
• Develop and implement troubleshooting procedures to reduce system downtime and improve response times for repairs.
• Monitor system performance data and metrics to detect areas for improvement Prepare and maintain detailed and accurate documentation of maintenance activities, system performance metrics, equipment malfunctions, and corrective actions taken.
• Collaborate with the Airport Duty Manager and key stakeholders to develop and implement effective contingency plans during major system outages.
• Manage parts inventory, ensure accuracy of stock levels, and conduct regular audits to support operational readiness and compliance.
• Oversee contractor performance and ensure compliance through regular audits and evaluations based on contract requirements.

Work schedule: Sunday - Wednesday or Wednesday - Saturday, first or second shift, depending on seniority.

• Provide seamless customer service.
• Good Safety knowledge and a background in an industrial setting.
• Able to monitor employees and recognize a situation that isn't safe and correct it and fill out reports as needed.
• Able to effectively communicate with aviation employees, Federal Agencies, and all customers including via telephone and in written communications.
• Able to take over an emergency situation and follow contingency plans in a calm manner and communicate, dispatch, and manage employees to specific areas to respond.
• A strong background in preventative maintenance practices for mechanical and electrical, and able to read schematics.
• Knowledge of PLC (programmable logic controller) and the ability to program and troubleshoot.
• Knowledge of Allen Bradley Baggage Handling System integrated architecture or equivalent (such as Modicon, Siemens, Mitsubishi, etc.).

Pay Range: $32.62 to $48.19 per hour.

Hiring Range: $32.62 to $45.89 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 056. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• One year of experience in baggage handling or parcel system applications analysis, programming or installation and maintenance in a large-scale environment.
• An equivalent combination of related experience and education may be considered.
• Working conditions:
  • May require walking for prolonged periods.
  • Working irregular hours, second and/or third shifts, weekends, holidays, and evenings may be required.
  • Requires working outside in a variety of environmental extremes such as heat, cold, rain, air pollution, and dust.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Experience working with Federal Agencies (TSA) and Airline companies or contractors with large projects.
• Experience with installing and repair on automated conveyance systems to work with new construction projects.
• Experience with Auto Cad and SQL server software as well as familiarity with work order management systems.
• Experience writing proposals and procurement requests for parts, work requests for contractors, and specifications for new work needed.

Recruitment closes March 31, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Baggage Handling Systems Frmn, JC:74510, ID# 61045, 03/18/2026, USM, GO, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.