Bakery Commis

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Bakery Commis is responsible for assisting with bread preparation under close supervision, ensuring the quality of ingredients and the bread-making process.

RESPONSIBILITIES

• Ensure at the beginning of the shift that the required products for the service station are available according to the established par level and initiate orders for necessary items from the internal store.
• Prepare quality bakery items according to outlined recipes, HACCP standards, portion control practices, and presentation guidelines.
• Collaborate with the kitchen team to ensure timely, accurate, and presentable orders, and distribute prepared orders to various outlets.
• Participate in the opening and closing duties of the pastry section, ensuring compliance with established norms and internal procedures.
• Prepare bakery delivery orders requested by external customers in a timely manner, ensuring they are packaged according to set guidelines.
• Ensure workstation sanitation throughout the shift by cleaning the fridge, shelves, and counter, sharpening knives, and cleaning utensils at the end of the shift.
• Adhere to established rules and regulations for security, fire safety, and general safety procedures, promptly reporting any incidents to the hierarchy.
• Check the shelf life of products, label each item with its production and expiry date, monitor wasted product figures, and estimate needed supplies.
• Maintain a thorough understanding of product and food items to answer any inquiries and offer insights when necessary.

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

• Fluency in English.
• Fluency in Arabic is a plus.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in F&B Operations, including Pastry or Bakery Operations, or a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.

Drives Results

Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.