Key Responsibilities:
- Supervise the banquet team during event setup, service, and breakdown.
- Ensure banquet halls, meeting rooms, and service areas are properly prepared according to event orders (BEOs).
- Coordinate with the Banquet Manager, kitchen team, and other departments to guarantee smooth event execution.
- Assign duties and responsibilities to banquet staff and monitor performance during events.
- Ensure service standards, hospitality etiquette, and safety guidelines are strictly followed.
- Provide on-the-job training, coaching, and support to banquet servers, waiters, and attendants.
- Handle guest inquiries, complaints, or special requests promptly and professionally.
- Monitor food and beverage service to ensure timely delivery and presentation quality.
- Ensure cleanliness and organization of banquet facilities before, during, and after events.
- Assist in inventory control of banquet equipment, linens, and supplies.
- Support in staff scheduling and manpower planning for events.
- Prepare post-event reports and provide feedback to improve service standards.
Qualifications & Experience:
- Diploma or Bachelor’s degree in Hospitality Management or related field.
- Minimum 2–4 years of experience in banquet service, with at least 1 year in a supervisory role.
- Strong knowledge of banquet operations, service techniques, and event setup standards.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work under pressure and manage multiple events simultaneously.
- Flexibility to work long hours, weekends, and holidays as required.
- Knowledge of health, safety, and hygiene regulations in hospitality.
Job Type: Full-time
Pay: AED2,500.00 - AED4,000.00 per month